Logitech capture not working mac I had the same problem. When upgrading from Capture 1. Logitech has not yet updated Logi Capture to work on M1 macs so there is no way to adjust the white balance right now AFAIK. Now (with Logitech Capture active) when I start the Skype App (on Windows 10, from the Microsoft Store) and go to >> Settings >> Audio & Video you're able to select a camera. Logi Capture seems ok when recording but I cannot see on the right the image preview. 4). As of the moment we do not have an ETA when it will be compatible but I will make sure to take this to our developers. • Loose Connections. A Logitech Capture alternative is your solution if the Logitech Capture fails to detect the C920 webcam. I use a piece of software called SnagIt, which allows fine control over what is captured and where it's saved. Here I was contemplating buying a new Macbook Pro with an M2 CPU. I'm trying to use Logi Capture on a new MacBook Pro, 11. Under my System Info, it doesn't show under the Hardware > Camera section. Only option that I found to fix it is to go to Activity Monitor and force quite "Logi Options Daemon". When Capture is using a Logitech camera, it may not work well if other apps start using the same camera. Step 3: Try updating the Logitech C920S Pro camera mic driver or firmware. 1 Can’t get my new Mac Studio running Ventura 13. May 11, 2020 · Logitech MX Anywhere 2S & MX Keys stop working when connecting external HDD Hi everyone, I have a Logitech MX Anywhere 2S wireless mouse & MX Keys wireless keyboard which I connect to my Mac mini using their USB Unified Dongle. 17 votes, 62 comments. Webcams, in general, are prone to such issues, mainly due to problematic hardware or drivers. However the webcam does not seem to be recognised by my iMac. I can download the software but it will not open the software and let me install. Light doesn't even come on. Will any of these third party ones work? Should I be looking somewhere else? If it helps, I'm running MacOS 12. 86 update: The screen capture action was recently updated for Windows with additional options. WATCH this for the best settings for Logitech Capture - h May 6, 2025 · Use your Logitech webcam to hop on FaceTime calls, join Zoom meetings, live stream, and more Logitech webcams are incredibly easy to set up and don't require any special software. ” On older Mac versions, you may see “Logitech Camera” instead of “BRIO” as the video device. It doesn't work on my M2 work laptop (Sonoma 14. 2, M1, running big sur, and it just won't work. Feb 26, 2021 · But I have zero interest in using either Factime or Photobooth - but when I downloaded to install the Logitech 'Logi Capture' software - it refuses to recognize the camera - regardless of it's its plugged into a peripheral or directly into the back of my 2018 Mac Mini. Hi guys, I have a Mac Mini M1 with the Logitech Brio 4k and Logi Capture 2. There can be a lot of issues causing this hiccup, from some straightforward problems like outdated versions of the software in use to fundamentally… Nov 15, 2022 · However, it does work if I join the meeting using a browser (so it is definitely the app that causes the problem). x to Capture 2. My mapped Screen Capture button on my MX Master now takes a screenshot only of the desktop, not the windows on it (macOS Big Sur). 4 recording modes; options to simultaneously record webcam and computer screen. Logitech Capture is not compatible with Apple M1 Macs on macOS 11 (Big Sur). Have you had the Capture app working previously on M1? I was a bit pissed after spending so much money on a Brio to find out it was incompatible with M1 even months after it's release. The camera and speakers working fine. 6. My assumption here is not that Logitech sells a cord in the box that is not graded to send the power/data required, but likely it is long enough that the combination of interreference and power loss from resistance is enough to degrade the framerate such that your 60/50Hz lights are still out of sync with the refresh rate of the camera. Most Logitech cameras come with built-in plugins for video conferencing apps like Zoom and Skype, making it easy to get started on your Mac. When I launch Logitech capture it says I need to install an Audio Capture Engine (ACE). 3 Anybody experiencing mouse problems after upgrading to Monterey V12. Here is what I did so far to try to solve the issue (but did not have the time to try yet): When I use applications such as Zoom or FaceTime the microphone is not working. Zoom, OBS and other software I've used had no issues so you'd think the company making the camera would ha Jul 21, 2022 · These aren’t exclusive to Logitech devices either. If issue persists, download Logitech Capture and check if your webcam is detected. On devices in teams I have several options: my HD pro webcam. Logitech Options is a powerful and easy-to-use application that enhances your Logitech mice, keyboards, and touchpads. These webcams offer high-quality video, clear audio, and seamless compatibility with Mac computers, making them ideal for video conferencing, streaming, and online meetings. Logitech admits to this change in its changelog for the 1. You can try this workaround to check if it will work. after it restarts all buttons and options that were setup work fine. Went through online Apple support, 2 hours at the BestBuy Geek squad where I bought the Logitech and finally a senior Apple phone support tech. Even more so when the camera seems to function perfectly with other camera apps. 6 Feb 12, 2021 · Hello there, BoBWhat! Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with an app from Logitech not working with Big Sur. Sep 25, 2021 · I'm on the latest version of both Zoom (5. > Check the input volume and make sure it's not too high or too low. 15, and 11 (Big Sur). I currently can't get logitech capture to work. Please check for updates regularly for this compatibility in future releases. Which is really frustrating because without my using a USB mouse, I can't move the pointer to the log-in window. 12) as of Sep 25, 2021. true. Please be informed that the Logitech Capture is not compatible to M1 Mac. Is there a way that the OBS support Team (volunteers) could address this particular issue so that we don't have to go back a number of versions with Capture. Nov 29, 2023 · Optional: If you are a good security practitioner, turn off the File Vault before booting into recovery mode; otherwise the command in step 5 will not work. To resolve this issue, follow these instructions grant Bluetooth permission: In the current market there are so many keyboards which are not the the full size without the Print Screen key. Logitech Capture是否与使用Apple Silicon的Mac兼容？ 很抱歉，目前Logitech Capture不支持使用 Apple Silicon M1和 M2的 Mac。开发团队已知道此问题，并正在致力于使Logitech Capture能与这些模型兼容。请经常检查软件版本的更新，以了解此兼容性是否已在新版本中提供。 Feb 24, 2022 · I just installed and used the Logitech Brio HD (not the 4K) on my Mac Studio M1Max and I got the same issues. I am using the HD Pro C920 with an M1 Mac Mini and Monterey. The camera's working, I just do not have the "platform" Capture to make adjustments. It even is seen in Logitech Capture as far as being listed on both Windows and Mac. The Logitech Brio works fine on big sur with Zoom, but that's not what I want right now. Outdated software or drivers may not be compatible with the latest version of Logitech Capture, causing compatibility issues. 3? I have a Logi MX Master 3 Mouse which doesn't work pre-logging into the Mac. In Zoom it still works. I am disappointed with the Logitech C920 webcam and the flakey Logitech software. 0 : Logitech G Hub is stuck on an infinite loading screen since updating to the latest version of the G Hub software. I am having similar issues where functionality of the Logi Options setup of buttons stop working on my M1 Monterey mac. Per this link for Logitech Capture – Logitech Support + Download, Logitech has not released an update to make the software compatible with the M1 chip and macOS 11. to find the correct values for the config file, open windows device manager, find the camera, open it's properties and 'poke around' to find the values that look like the values in the config file, but are the values in device manager for the camera you are trying to add. Jan 22, 2022 · Built in cam / external camera not working after downgrading back to mojave Hi all, On my MacBook Pro (15-inch, 2018), neither the built in webcam nor an external webcam work on facetime or any other application trying to use video. Sep 8, 2021 · Hi, Yes, I have read many posts regarding the Logitech capture software and the M1 MBP with Big Sur. Why Update? Audio Dec 8, 2021 · Relaunch your application again, and see if this solved your Logitech C922 webcam not working. The camera simply isn’t detected. Jun 16, 2020 · When Capture is active it is obvious you're not able to select the Logitech C922 as a source since it is in use by Logitech Capture. Use A Logitech Capture Alternative. CONS: UI redundancy. Do the following: Install Logitech Firmware update tool and check for updates. Just the webcam option but it means I have very basic camera controls with the webcam as can't use the camera control app which is the logitec Jun 5, 2020 · Love the simplicity of Capture, but every time I try to record video with a Logitech webcam it crashes! Attempting to use the BRIO for 4k but I have the same problem with C920 - It worked for a little while on a diff… We would like to show you a description here but the site won’t allow us. I click on it and I don't know what happened. Things I've tried: Updating my MacBook Pro; Updated the Logitech software; I switched the Apr 24, 2024 · I had a Logitech support person on this for 30 minutes yesterday, and they had NO CLUE what was wrong. It shows up in the device manager and such on Windows 10. Apr 26, 2023 · Logi MX Master 3 Mouse not working pre-login Mac mini using Monterey V12. Im dealing with the same issue. We can help point you in the right direction. This used to work in Teams, now the virtual camera does not show up in the Camera List in Teams anymore. rather annoying. And if it takes ages. Restarting your computer can also clear minor glitches that might be preventing the camera from functioning correctly. From macOS 12. Install Logitech Capture to customize your video recordings with transition effects, source-switching, colored borders and Chroma Key settings. May 6, 2025 · How to Fix Logitech Camera Not Working. Ensure the camera is properly plugged into the USB port and has power. 4 onwards, Options+ needs Bluetooth permission to detect a Bluetooth device if it’s not actively connected to that computer. Moritz Oct 28, 2023 · My Logitech C920 worked fine until this week. 29 votes, 23 comments. PROS: Same as SetPoint -- easy, tabbed UI. Works great but the white balance is off - too blue. 1 to recognize my Logitech 930s webcam. What works for me: Update the firmware, using Logitech's Logitune software, on a PC! Logitune is available for Mac, but doesn't work reliably to update the Brio firmware. Plugged into an LG monitor via USB adapter. Select “About this Mac” in the drop down menu, and then “System Report” in the pop-up box. Does anybody have a work around? Is there a software to control my Logitech StreamCam? Jul 12, 2024 · For macOS, open the “System Preferences” and click on “Security & Privacy. 5. Step 5: Try uninstalling and reinstalling the MS Teams app. If it installed without issues but does not open with no errors shown, file system corruption may be the root cause because that can make I put some work into configuring the buttons to my liking, mainly productivity oriented (not gaming) as I bought it via work and tend to use it for work. The solutions will be applicable for non-Logitech webcams as well. Feb 8, 2022 · But I have zero interest in using either Factime or Photobooth - but when I downloaded to install the Logitech 'Logi Capture' software - it refuses to recognize the camera - regardless of it's its plugged into a peripheral or directly into the back of my 2018 Mac Mini. But it says something is wrong with the connection or is being used by another I put some work into configuring the buttons to my liking, mainly productivity oriented (not gaming) as I bought it via work and tend to use it for work. I think nothing will be released at all. I use Zoom for client calls all day, every day. All the downloads are available in the Logitech support site: Win+Mac. Currently, Logitech Capture is only compatible with macOS 10. I have a C922 hooked up to my Mac (an old 2017 running 10. Jun 16, 2020 · What worked before: Run the Logitech Capture Software to crop the camera image and provide a virtual camera "Logi Capture" that I can use in Teams or Zoom. Apr 25, 2023 · On multiple Macs (Apple Silicon Minis and MacBook Pros) the cameras do not turn on. Press Command+Space to open Spotlight search and type “Disk Utility” and press Enter. It's a one time switch. On any Win 11 Machine, only the Mic is not working. And trying to figure out if there'd be any issues with the Logitec Brio webcam I have. Please help. I never managed to open it successfully, the program fail to open. And if you’re within your webcam’s warranty period Oct 3, 2023 · > Make sure that the Logitech C920S Pro camera mic is selected as the input device. It is only compatible with the video encoders "Intel Quick Sync" (if you have an Intel CPU wiht Jan 24, 2025 · Software Issues Cause Logitech Camera Not Working. If your Logitech camera stops working, you'll need to fix the issue before you can record again. Dec 27, 2024 · If you’re not sure, here is the ultimate review on Logitech Capture software and we will also introduce the best alternative software for Logitech Capture. 6, and nothing later. I read that the microphone can be activated only using Logitech software. Aug 28, 2012 · I recently bought a Logitech c270 webcam with the understanding that it would work with my iMac. Why is My Logitech Webcam Not Jan 3, 2025 · Why Isn’t My Logitech Camera Recognized By My Mac? If your Logitech camera is not being recognized by your Mac, there could be several factors at play. Start up in Recovery Mode. 4) and it doesn't work on my personal M1 laptop (also Sonoma 14. When I connect the webcam it is not switching on, no green light on the webcam or anything to indicate any activity at all. Jul 21, 2022 · These aren’t exclusive to Logitech devices either. Both Logitech Capture and GHub have this issue. Why is My Logitech Webcam Not Have you had the Capture app working previously on M1? I was a bit pissed after spending so much money on a Brio to find out it was incompatible with M1 even months after it's release. I've written to Logitech Support, waiting for their reply. It also does not show any image in the default Windows camera app. When I uninstalled the Logitech Capture program, the microphone started to work at the first try (record testing audio on telegram), but at the second time the same problem: microphone not working. If it was only Logitech that does that, I wouldn't mind. 06 or higher if you are on macOS 11 (Big Sur). This was not an option for my Logitech 920 webcam since the USB cable is attached and can't be swapped. Like I said, I am running MacOS Catalina (latest version) with a Logitech C922 Webcam, and the Logi Capture software fails to start. Dec 4, 2024 · VideoProc Converter AI – Best Logitech Capture Alternative for Windows/Mac. I tried every method I saw on the internet, nothing worked, but finally I found a solution that helped fix the problem once and for all. I really want Logitech to add the Print Screen key. When Capture is using a Logitech camera, it may not work well if other apps Nov 27, 2021 · The specs for the Logitech HD Pro Webcam C910, according to its specifications, was intended by Logitech for macOS 10. 1. Feb 14, 2024 · Some users that experience this concern has confirmed that they were able to use the camera by downloading Logitech Capture application which can be found on this thread: My Logitech WebCam video function does not work with Teams - Microsoft Community [c918-d287-5fb-4cbd]. I installed logi capture software on my MacBook Pro 2020 M1 to set up my webcam (Logitech streamcam) for obs stream, but every time I try to open it, it crushes. First, ensure that the camera is properly connected to a functioning USB port. If you're trying to record yourself with your Logitech camera and it's not responding, it can be a hardware or software issue. 0 (the oldest version is the only one running on M1). x, saved settings will be lost. Always ensure that you have the latest software and drivers installed for optimal performance. Sep 9, 2021 · Thank you for contacting us. Click the Options button, then The best Logitech webcams compatible with Mac are the Logitech C922 Pro Stream, Logitech Brio Ultra HD Pro, and Logitech C930e. Jan 25, 2021 · Is Logitech Capture compatible with Apple's Silicon Macs? Unfortunately, Logitech Capture doesn't currently support Apple Silicon M1 and M2 Macs. 06. May 12, 2020 · Monterey OS Razer Kiyo / Webcam Settings Not working I just upgraded to a new MacBook Pro that has Monterey OS. She has to do a lot of video conferencing and the build-in camera and microphone in her 7-year-old iMac are not showing her true beauty 🙂 The reason for considering a Mini with a 21:9 display is that the display will be lower and so there wil be less shadow cast on her face and the camera will be more at Dec 17, 2021 · Unfortunately, my issue stems from downloading Logitech Capture, which is not supported on my Macbook Air, and therefore, does not open when downloaded (so I cannot use Logitech Capture as a workaround). DOWNLOAD FOR WINDOWS 10 OR LATER DOWNLOAD FOR macOS 11 OR LATER We would like to show you a description here but the site won’t allow us. Wanted to add to this thread for fellow Mac users. It might not be working for several reasons, including hardware problems. The camera is not recognized as being connected to the computer. For some reason, whenever I plug in my external HDD, the mouse stops working and shows as inactive in the Logi Sep 23, 2021 · Region screen capture on MacOS does not save. UPDATE: just discovered that Capture is EOL. But Logitech disliking the Print Screen key for many years really affects my life even if I wouldn't use Logitech's keyboards. Step 4: Try using a different USB port on your computer. Feb 10, 2025 · Logitech’s latest update to the app includes a revamp of Logitech’s own screenshot tools, which are automatically made to be the default behavior for this key. The supported webcams for Logitech Capture are listed on our support page here (at the bottom under Specs & Details). . I was on Zoom. 2. 15. Currently, Logitech Capture is only compatible with Intel Macs on macOS 10. By default, the capture key (camera icon) triggers a resizeable area, with CTRL-capture giving the current window and ALT-capture the whole screen. Strange that these cables weren't needed for Big Sur. In the System Report, if the camera is properly recognized, it will be listed under “Camera” as “Logitech BRIO. I can see & select them in Zoom and Quicktime Player, but they don't turn on. When i plugged the camera in initially about a week ago windows detected it and the software automatically installed and everything worked. Every time it goes to turn on, the white light on the camera turns on but the image produced is black. Zoom, OBS and other software I've used had no issues so you'd think the company making the camera would ha The Logitech site should have detected the OS is Big Sur as they have a version of the software designed to run on that MacOS version. Feb 4, 2022 · It stopped working with my MacBook Pro. Now logi capture, (the software that comes with the webcam) will not launch. 3), so I know the camera is working. These changes will only function if the Options + software is installed on the system. Any idea what to do? I really need my 170 USD webcam to work. We would like to show you a description here but the site won’t allow us. Big Sur 11. Apple Silicon Macs by holding down the power button Intel Macs by pressing Command-R while turning the Mac on. Apr 17, 2023 · Logitech webcam incompatible with ventura 13. Supported Webcams for Logitech Capture: C920 HD Pro C920s HD Pro Dec 4, 2020 · Hi, I am planning on replacing my wife’s 27" iMac with a Mac Mini and a 21:9 display. Running the First Aid program fixes file system corruption and may fix this problem. I have it plugged into a Dell monitor, which then connects through USB-C to my laptop. Logitech Capture is not compatible with macOS 11 (Big Sur) or Apple M1. To effectively fix Logitech C270, C920, C920s, C922, and more camera not working, it’s nice to have an idea of what causes it to happen. All you'll need to do is position your camera, plug it in Nov 29, 2020 · It's great that OBS users can share solutions to problems. Logitech G915 Keyboard + Mac Sonoma 14. ” Under the “Privacy” tab, select “Camera” from the sidebar and ensure that Logitech Capture is selected to have access to your webcam. Best. Logitech Capture saves all your settings in your user profile. 0 port to get 60 FPS' Jul 12, 2024 · Update Logitech Capture Software And Webcam Drivers. Jul 26, 2020 · Tried Logitech G Hub but realized it's a gaming software for other peripherals than a webcam, Logitech Capture says I do not have an internet connection and Camera Settings is for Mac thanks. 0. If you have tried all the fixes above, but your Logitech C922 webcam is still not working, you can try connecting it to other PCs and see if it works. UI: Old Logitech. Logitech C922 Webcam still not working. Functionally identical to Options, but for older devices on Mac only. Let's dive in! Fix 1. and logitech capture. Logitech replaced the camera, so I have a new one but the problem continues. But I have the intel MBP. Shut down your Mac. When I join a meeting, I have no camera, plus the mic sometimes does not work. The advantage of using Logitech Options software is that it allows you to customize the Jul 26, 2020 · Tried Logitech G Hub but realized it's a gaming software for other peripherals than a webcam, Logitech Capture says I do not have an internet connection and Camera Settings is for Mac thanks. DOWNLOAD FOR WINDOWS 10 OR LATER DOWNLOAD FOR macOS 11 OR LATER My assumption here is not that Logitech sells a cord in the box that is not graded to send the power/data required, but likely it is long enough that the combination of interreference and power loss from resistance is enough to degrade the framerate such that your 60/50Hz lights are still out of sync with the refresh rate of the camera. Updating the Logitech Capture software and webcam drivers can often resolve the issue of a webcam not showing up in Logitech Capture. I've tried many things, including the Logi Options download, but that crashes on opening (as Logi Capture does). Check if the camera is detected in Camera Settings. Screen capture will not work without Logitech software, therefore let me provide some troubleshooting steps to install the Options + software on Machine B. Sometimes, using a different USB port or trying a different cable can solve the issue if the connection is faulty. The most common issues that cause your webcam to stop working are bad connections, privacy settings, wrong camera drivers, conflicting apps, outdated systems, and corrupted Logitech Capture. To fix it, go to Library > Application Support > Logitech > Logitech Capture I deleted the folder, and Logi Capture started right up. In between the two trials, I disconnected the Brio. Using the Options + software, you can assign the Screen capture option to the Screen sniff button. Jan 19, 2020 · I have a logitech 922 pro webcam and im running windows 8. Got a Mac mini with the Apple Silicon chip and the Logitech Capture software does not work. However, within Logi Capture, the only thing that actually alters the image coming from the webcam is the Zoom box. The issue began after downgrading from Catalina to Mojave. The Logi Capture should be visible We would like to show you a description here but the site won’t allow us. May 15, 2020 · I have just purchased a Logitech webcam (C920) which, according to Amazon, was suitable for Mac. Hello, so i bought a Logitech streamcam a couple of days ago, i downloaded the Logitech Capture program and directly saw a warning saying 'Connect your Logitewch streamcam on a USB 3. Hey u/ninphir u/JCryonis u/ajobbins, don't know if this will help you, but I learned recently from emailing back and forth with Logitech tech support that in Logitech Capture, 4k is not supported when using the Cisco OpenH264 video encoder. Logi Capture shows up as a camera option Zoomtopia is here. Simply press the assigned key or button while the content you want to capture is on your screen, and Logitech Options will capture the screenshot for you. upvotes · comments Select “About this Mac” in the drop down menu, and then “System Report” in the pop-up box. The developers are aware of this and are actively working on making Logitech Capture compatible with these models. I noticed that my webcam is not supported in Microsoft's store of web camera devices. What is Logitech Capture Logitech Capture is a free video recording software that aims to help content creators generate a professional-look video with plenty of tools and robust features. May 6, 2025 · Here are more fixes to the Logitech camera not working or not detecting issues. To help isolate this behavior, we recommend to see if there's a possible firmware update available on Logitech's website for your mouse: Logitech Support Logitech Camera Not Working - Top Fixes to Try. I am running it on Windows 11. Jun 29, 2012 · Thank you! Your recommendation did work for my Logitech Brio cameras running on Monterey (Intel). Discover the innovative world of Logitech United States and shop everything MX, Mechanical Keyboards, Wireless Mice, Webcams, Headsets, Software, and more Dec 25, 2024 · If your Logitech camera is not working correctly, the first step is to check your connections. I did discover that the newer 930 model is working with Monterey. Dec 10, 2024 · In addition to these models, many other Logitech webcams are designed to work seamlessly with Mac. Logitech Capture makes creating content with your webcam easy, fast, & intuitive Oct 14, 2020 · We understand the buttons or gestures on a Logitech MX Master is intermittently working with your Mac. When Capture is using a Logitech camera, it may not work well if other apps Logitech MX keys - screen capture function issue So when I usually take a screenshot for anything, it'll save to a pre-set folder called "screenshots" instead of populating the desktop, but when using the keyboard shortcut it goes straight to the desktop despite, when doing it manually, it goes to the correct folder is there a way around this? Logitech Preference Manager. 14 and 10. It makes the capture sound, but the image itself does not save. 14, 10. Been working fine for about 2 1/2 years and now it just doesn't. Adjusting these privacy settings should resolve any conflicts and allow Logitech Capture to recognize your webcam. Is there a way to use the microphone or should I return it? Obviously I am not gonna keep it without being able to use the microphone. If I unpair my keyboard and re-pair it to my Mac Studio (running OS 14. ; Real-time drawing of annotations, outlines, texts, and arrows. I installed Logi Capture on my Mac but it crashes. It now appears that Logitech do not provide a MacOS software suite with the webcam (they do with Windows) and do not ‘appro… You can use Logitech Capture with OBS to make it easier to tweak your webcam settings in one place. Previously, I was able to use the webcam settings app to control the zoom/pan/tilt for my external webcam, but now I cannot. Thank you for your response. I have it set to capture png files and save to a screenshots folder. Thank you for your inquiry! The reason you have your issue is because our C930e webcam is not a supported webcam for our Logitech Capture program. Further, I cannot access any settings on Teams to change back to the camera built into the mac itself -I just get a blank ribbon. Would it be possible for Logitech Capture to support a feature for only turning on the camera when the virtual camera "Logi Capture" is active/selected in another app? It's just too cumbersome to open Logi Capture every time I want to use my meeting app (MS teams/Zoom) just to be able to use the zoom. Thanks in advance to everyone for your time and help, it is greatly appreciated! Unfortunately, only in Win 10 the Logitech MeetUp work perfectly. 5 and 10. The message I get is you do not have permission to do this. 1105) and Logitech Capture (2. It should work, at least Logitech support said so. Aug 30, 2023 · I can use my logitec camera on Teams but not through logitec capture. Mac-only equivalent of SetPoint. Logitech Capture is not compatible with new macOS Big Sur. Extraordinarily disappointing. You will need to use Logitech Capture version 2. Now, connect it again carefully to avoid any cable or connection issues. Got in touch with Logitech, but their support is not up to scratch: in one occasion they advised me to look for a third party software to control the camera. Logitech Control Center. Capture. Only the $200 Brio will work, and for us in need of a webcam but not a $200 add on - this is unreasonable. Download Logitech Capture Video Recording & Streaming Software for Mac and PC. 14 Mojave, so no M1 or Big Sur issues). Win+Mac. Dive deeper into each of these issues. I just need to capture some video. Customer: my logitech capture software keeps crashing or does not show the second source on the screen Technician's Assistant: What Operating System (OS) are you running on your computer or device? Customer: windows 10 Technician's Assistant: Does your computer have an On-Screen Display button for brightness? When Capture is using a Logitech camera, it may not work well if other apps start using the same camera. First, shut down the computer and remove the webcam from your Windows 10/11. Mac-only equivalent of SetPoint, again. In this article, we’ve detailed how you can diagnose and fix your webcam when it is not working. And use the Logitech Capture app to set your webcam’s field of view, aspect ratio, recording resolution and more. Mar 12, 2025 · Conclusion. I can install Logi Capture just fine, and actually Zoom picks it up as an input source just fine. Customize your device with Options to achieve more, faster. Aug 12, 2021 · I recently received a Logitech Streamcam, for which I wanted to use the Logitech Capture application through my Macbook Air M1, however, when reading on the Logitech Capture website, they tell me that this application is only compatible with macOS BigSur but only with processor Intel. Capture’s video feed may freeze or slow down if another application accesses the same camera as Capture in a different resolution/frame rate. The "Screenshot tool" placed under "PRODUCTIVITY" would probably be one of my favourite button actions on this mouse, as I noticed it does not just bring up the snipping tool, but actually I just got a brand new Logitech StreamCam and it isn't working properly. 5), the first screen grab works, but then all screen grabs after that are of the desktop, not of the actual area in the open window that I was attempting to grab. No it is not a canned response. I work for Logitech in Video conferencing support and the reason the default is set to mic disabled is to meet extremely strict Video Conferencing application certification requirements (mainly Microsoft Teams' silly requirements) so that the product can be sold with the Zoom, Teams, WebEx, etc certified logos. Apr 21, 2020 · With the new Mac mini my external Logitech StreamCam won't be recognized. 7. Let us get right into fixing the Logitech Capture not detecting webcam or not working with a simple act. 0 port to get 60 FPS' Aug 20, 2023 · Once you’ve configured the screen capture key or button, you can use it to capture your screen. It works fine on my Intel iMac (13. One time, it was the audio loop, the other time it was simply not pushing sound. We've prepared a list of the top 8 methods to fix the Logitech camera not working. If the app does not have the Bluetooth permission, you will not be able to Flow into that computer as it cannot detect the device. That might explain why it is not supported by Apple's current software, or in the current Logitech webcam lineup. Aug 3, 2023 · Logitech still does not provide a version of Logitech Capture that works on M1 processor. I did some digging and found some third party audio capture engines here. Apr 18, 2025 · Facing issues with Logitech Capture not detecting the webcam can be frustrating. It's a damn shame since we recently bought this system 3x and there is no help either from Logitech/Microsoft about a new driver. nqeygt gdoowd zgtr vvhbmzv auws npyb blsecuh yqtliv jpfhxic lqbbq