Windows hello this option is currently unavailable intune. The device is AAD joined - no on prem.

Windows hello this option is currently unavailable intune Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. com/cIJj2. We ran into the same issue and fixed it by configuring something but I forgot what at the moment. Open Intune portal -> click on devices -> Windows -> Windows enrollment -> Windows hello for Business . But don’t fall for it. 7. When you select Enabled, other settings for Windows Hello are visible and can be configured for devices. Watch movies, play your favorite games, and collaborate with friends in Bigscreen! Cross-platform support for the Beyond, Meta Quest 2/3/Pro, Oculus Rift/Rift S, HTC Vive, Valve Index, any SteamVR headset, and any Windows Mixed Reality headset. What am I doing wrong? Solution: Event viewer once again saved me. I setup a GPO to enable PIN authentication and that has been working fine. When the enrollment policy for Windows Hello for Business is set to disabled it is assigned to "All Users", meaning that the user has Hello disabled. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Dec 2, 2022 · 3 thoughts on “ Windows Hello – That option is temporarily unavailable. I can… Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. Firstly i tried it on my PC and it went great, i can successfully login with either PIN or fingerprint. Biometric authentication uses facial recognition or fingerprint to prove a user's identity in Jul 14, 2023 · Greyed-out Sign-In options: When WHfB becomes temporarily unavailable due to repeated PIN failures, the Sign-In options in Windows Settings can be greyed out, preventing users from changing the PIN, adding fingerprints, or modifying the sign-in options. -" problem on my HP laptop. please help me to figure this out. Delete Old PIN Files • Open File Explorer and go to this location: Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Disable - If you don't want to use Windows Oct 22, 2021 · It says the option is now unavailable, and if I do add, it says sign-in option is only available when connected to… Skip to main content Skip to Ask Learn chat experience This browser is no longer supported. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. I have gone to the Lenovo site to install drivers to try and get everything updated. Usually, setting up Windows Hello PIN on Windows Nov 5, 2022 · I sign into my computer using the pin and go into settings to try and change the pin it won't let me. Then they have to login with the old on-premise AD password. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. -Devices -> Win 10 -> Enrollment -> "Configure Windows hello for business"-Using Custom settings as described here(CSP or GPO): Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. In the Accounts, on the left side, click on Sign-in options. To manage this, ensure your Intune configuration profiles reapply the desired Windows Hello settings post-join. Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. If you are requesting help, it is expected that you have tried to help yourself first and are familiar with the Microsoft Intune fundamentals docs. I am trying to configure a shared device to use Windows Hello, globally it is working for users with no issues but their machines are not shared. Therefore, I can't even change my pin. I'm an Independent Advisor and a Microsoft user like you. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. Nov 9, 2022 · Make sure no GPO (in AD) or Configuration profiles (in Intune) affecting your computer(s) have either enabled or disabled “Windows Hello for Business”. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. I have created another configuration policy for identity protection and selected enable Windows hello and assign this to the user but this is not working either. Now, click on Windows Hello PIN. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. User has logged on with AAD credentials: No . So settings up Hello for Business is probably not an option right now. Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). Regards. Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. I have one user who is getting the above message since 2 months ago. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. I know it. Contact your admin for more info. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. All other settings on the pane are unavailable. 6. For the situation you met, I agree with Jason said, it is not related to intune. That should take care of it for you. However, when the test… The VR Movie Theater. " Jun 8, 2023 · Hi. The device is AAD joined - no on prem. This solution also works Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. Once you open Run dialog box, insert services. Lock the screen and Entered the PIN and received the below message . 1. This has been going on for 3 months now, so trying "later" is definitely not working. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". (I wonder what currently means?_) Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. But when they are about to login with that pin code it says its not correct. Windows Hello enables biometrics or PIN authentication, eliminating the need for a password. - Intune: Windows Hello for Business deactivated with PIN complexity settings activated - Local domain: Windows Hello activated, with exact the same PIN complexity settings activated Jul 4, 2024 · "this sign in option is only available when connected to your organization's network" "Fingerprint and Face" "The option is currently unavailable" Multiple methods to setup WFH was attempted and none worked so far. Profil de configuration de l'appareil -> Catalogue des paramètres -> Options Windows Hello for Business -> tout est activé et appliqué à l'utilisateur ou au groupe de machines : "Cette option est actuellement indisponible" sur la machine de test Dec 31, 2020 · I have three email addresses that I use on Outlook. in MEM have have Config Profile that: Windows Hello is enabled by default in Windows 10. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Try using the Registry editor, follow the steps below:. Check Sign-in Options • Go to Settings > Accounts > Sign-in options. Mar 3, 2025 · Wait while the Windows Hello for Business pane opens. But above message "this option is temporarily unavailable windows hello" appears. It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. After a reboot and going to "Windows Hello PIN" in Sign-in options the Add button is greyed out and we're seeing "This setting is managed by your organization. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. Option 2: Restart Biometric Services. Check if the Windows Hello option is now working. Thanks Dec 4, 2020 · 4. Method 2: Using Group policy settings if you have Windows 10 Pro installed. This is a GPO that is found at Computer Configuration\Administrative Templates\System\Logon and it can go by two different names (but they are the same, one is just a newer version of the ADMX to emphasize that it is for convenience, not Aug 6, 2021 · In my environment, when I use the Azure AD account logging in the device, I can see Sign-in Options. Good luck. Jul 4, 2024 · "The option is currently unavailable" Multiple methods to setup WFH was attempted and none worked so far. Click on "Accounts" and then click on "Sign-in options". I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Select this setting if you want to configure Windows Hello for Business settings. -Hybrid Entra Joined devices -Enrolled to Intune using device credentials as SCCM is setup with co management (… Usually, this problem is caused by a corruption in the Windows Hello settings. Often it comes down to one simple checkbox, setting, or configuration, and wham! it starts working. -Devices -> Win 10 -> Enrollment -> "Configure Windows hello for business" Aug 27, 2021 · Both options will remove the registration, but keep in mind, that if the Windows Hello for Business GPO above doesn’t have checked the option Do not start Windows Hello provisioning after sign-in, after removing you will be prompted after the next logon to your device again to set up Windows Hello for Business. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. If you don Dec 17, 2024 · I have attached a photo but all his options are greyed out "This option is currently unavailable" and also saying "Something went wrong. Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. I had mine set to Enabled. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. How can I get the Windows Hello set up to allow my personal account to manage the settings for login? Thank you. png. Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. I tried all different things suggested on this forum without any success. Feb 6, 2023 · Hello all, I'm wrecking my brain here on how to enable just Windows hello on domain machines without a Windows Hello for Business deployment. I realized though as soon as users sign into their office account using their azure user Windows Hello Pin sometimes becomes unavailable (This option is currently unavailable). From Azure > Device Enrollment > Windows Enrollment > WHFB Also, InTune > Device Enrollment > Windows Enrollment > WHFB Oct 6, 2024 · This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. Obviously since it said to try again later, I waited a day, but the same thing is still happening. Apr 23, 2022 · I'd like to add a PIN to my new computer as it's just so much quicker than typing my password, but all the Windows Hello Sign-In options are greyed out and unavailable. However, when in there I see that the Windows hello pin option is inaccessible: Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. If you created a Microsoft account when you installed your OS and you created a PIN and Windows Hello still doesn't work, the problem is most likely you need to update your webcam IR camera driver. Windows Hello for Business post-logon provisioning is enabled: Not Tested How long are you waiting in between setting up the user for WHfB and actually trying it out? I find it usually takes 15 minutes for the generated cert fingerprint to be pushed to MS365 and actually allow a user to login with it. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Select this setting if you don’t want to use Intune to control Windows Hello for Business Feb 4, 2025 · I have a Samsung Galaxy Book 3 360 and all of sudden my windows hello option says it's not currently unavailable. Then I got our security team to give me the InTune Admin role, we don't allow global admin as we strive for least privs possible. Sep 4, 2022 · When disabled, users can’t provision Windows Hello for Business. Over the past few days, the settings sign-in options tab display the Apr 20, 2022 · If all that remains is the PIN refusal, you can also try Here's here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. Don't call it InTune. It says (this option is currently unavailable). " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. Around the same time it stopped working we applied a sharedpcmode policy on this users device. 5. I've been able to help those Device is Azure Active Directory-joined ( AADJ or DJ++ ): Yes User has logged on with Azure Active Directory credentials: Yes Windows Hello for Business policy is enabled: Yes Windows Hello for Business post-logon provisioning is enabled: Yes Local computer meets Windows hello for business hardware requirements: Yes User is not connected to the Feb 18, 2023 · Thanks for reaching out. If the client hasn’t received it’s Intune Policies yet where is stated that Windows Hello is disabled, Windows doesn’t know that it’s disabled and prompts the end user to set it up. I want users to be able to use a PIN to signin to their machines. I also have the "Facial Recognition (Windows Hello) installed in my May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Some bloggers out there have pointed toward the “fix” of enabling a convenience PIN. You might have a work or school account connected to that device. imgur. stack. There are multiple way to disable windows hello For business . For now, please use a different method to sign in’ ” Jul 1, 2020 · Hello, After setting up the security baseline policy and a device restrictins policy, the options to configure Windows Hello (biometric) authentication Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Aug 8, 2022 · Hello, I have sent PIN in Windows Hello. But now windows hello does not work. Mar 3, 2025 · Configure Windows Hello for Business: Not configured (default) - Select this setting if you don't want to use Intune to control Windows Hello for Business settings. Two are set up as work emails and one is personal. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. But then out of nowhere it Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Jun 10, 2024 · Windows Hello Face. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Feb 1, 2020 · I did that and the network issue got fixed. I look forward to helping you. This option is currently unavailable - Click to learn more-To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. I have to change the pin I use to log in to Windows because it has been compromised. How do I resolve this issue? Thank you for any solutions. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. " I know it says "Some of these settings are managed by your organization. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. About Windows Hello, you must select the camera or fingerprint reader. Not configured. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Jan 24, 2025 · Windows Hello PIN が正しく機能しませんか。Windows 10/11で「Hello PIN」が「このオプションは現在使用できません」と表示される問題についての解決方法を提供します。手順に従って操作し、簡単に問題を解消することができます。Windowsのトラブルに関する詳細なガイドとサポート情報も提供してい The reason you need both is that the first one sets Windows Hello enabled on the device, the second one enabled Hello for the user. Also, I have done a lot of research. I have done that. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". Sep 10, 2020 · 9. The policy was pushed from Intune without any issues, and PIN and biometric settings were successfully configured. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. For Intune, also check the Windows Hello for Business enrollment settings under Devices/Windows/Windows enrollment. " We don't use Intune or Azure so we have a domain or anything like that set up with Microsoft. Under "Windows Hello PIN", click on "I forgot my PIN". You'll also want to create a device configuration profile for 'identity protection' and change 'configure windows hello for business' to 'disabled' and apply it to all devices. When set to Disabled, you can still configure the subsequent settings for Windows Hello for Business even though this policy won’t enable Windows Hello for Business. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Can you check the following . " Apr 16, 2024 · Hi,I have been having issues with my Windows Hello. I have Windows Hello enabled in Intune for all users in my tenancy. -Select remove to remove the face scan or fingerprint reader. I've tried disabling and uninstalling the fingerprint driver but that didn't work. Jan 10, 2024 · I am encountering a Windows Hello error on hybrid devices when trying to log in using a Hello PIN. You can do this by following these steps: Open the Settings app on the affected device. https://i. I have setup Windows Hello for our Hybrid devices and upon logon they get the Windows Hello screen and they set it up with pin code. Yes, it sounds like you've got it blocked in devices\enroll devices\windows hello for business, which is good. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Disabled. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Jul 4, 2024 · Environment: -No UPN matching between onprem AD and Azure, Third party federation and User provisioning . We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" Feb 14, 2022 · Iam enrolling windows devices via GPO and applying windows hello configuration via a profile in endpoint manager. . But issue persists, What do you think could be the issue. When configuring WHfB I also set "Enable to certificate for on-premise ressources" to yes. What am I doing wrong? Jan 5, 2022 · It looks like your organization has disabled Windows Hello for Business. After that, I was able to change the setting. " It's very possible i'm missing something important here, but searching hasn't brought up anything meaningful, and it seems most organizations just use Sep 24, 2021 · Implementing Windows Hello for Business, as outlined in my previous blog, is not so much difficult as it is tricky to get all of the little pieces in place. Try again later. But as long as it's not configured it should be ok. Adjust any conflicting GPOs from on-prem AD to prevent overrides. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. See full list on wintips. My name is, Zadee. When I clic on any of these options, it says "Something went wrong. 1 in this subreddit is the following: 1. Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Sep 25, 2021 · Windows hello pin currently unavailable Hello there! For some random reason i dont know how or why, whenever i try to login to my pc it used to ask for my pin. -Configure Windows Hello. Select from the following options for Configure Windows Hello for Business: Enabled. Tick the box in File Explorer View tab to Show Hidden Files. On the Services console, scroll and right-click Windows Biometric Service. Please help Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Open the Run dialog box by pressing the Windows key and the R key together. Please help me. In case that didn't work lets try using the Registry editor. It says "This option is currently unavailable" under Pin Windows Hello and when I click that I get I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Any existing Windows Hello for Business settings on Windows 10/11 devices isn't changed. So when you enable it, you must do the device as well as the user. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. • Look for Windows Hello PIN and try setting it up there. Click on “Accounts“. No low effort requests for help. Now, press Windows Key+I to open the Settings application. 3-Go to Troubleshoot. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. We can refer to it: Oct 8, 2024 · Hi all, I have set the Intune enrollment option to "Not Configured" to apply a more granular Windows Hello for Business policy using Identity Protection. Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Type regedit and Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. There is also two places to alter the setting. Windows Hello , This option is currently unavailable , Try again Later . May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Right-click on the Start icon and choose Run. The camera is working. This is an expected behavior during the temporary lockout period. I'll be glad to help you today. All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". " The Windows Hello Face works, but it just doesn't recognise me. I checked my registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\ AllowDomainPINLogon = 1. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. However, the error message "Windows Hello - That option is temporarily unavailable. 2. Device is AAD joined ( AADJ or DJ++ ): Not Tested . " Underneath there is an exclamation mark with "something went wrong. The following link shows some information about Windows Hello Sign In options PIN Missing issue. My login screen shows my personal account but I think one of the work accounts is controlling my Windows Hello settings. org Oct 8, 2024 · I have reviewed the issue, and from my understanding, Here are simpler steps to try for fixing the "Windows Hello PIN" issue: 1. Hello and welcome to r/Intune Rule no. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. I am not sure if this stops Hello, but I have reversed this change. 5 days ago · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows It’s common for sign-in options like Windows Hello to reset as the device aligns with new security policies. You may need to reregister your Hello options if needed. Prompt for configuration comes directly upon windows logon. But after 5-10 minutes the pin code will suddenly work. Check if you have the options now. I have successfully set and deployed this policy to a test user. msc and click OK. What Sep 4, 2019 · Option 4: Don’t be fooled by option 4. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Your immediate reply and response are highly appreciated. User your work or school account. Windows Hello for Business policy is enabled: Not Tested . Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. Our environment is Hybrid joined to Azure and we have a mix of windows 11 and windows 10 21h2 systems. Right now Windows Hello for Business is disabled in Intune. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. I think it is configured as below print screen May 8, 2020 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I have the latest Windows update. Try again later". 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