Windows hello fingerprint setup not working windows 10. Make sure you configure Windows Hello on your device.

Windows hello fingerprint setup not working windows 10 Tick the box in File Explorer View tab to Show Hidden Files. It asks me to touch the fingerprint sensor. Jan 1, 2018 · Pin started working again. 4. Please help to solve the issue Jan 9, 2019 · We assume your Windows 10 fingerprint reader has been acting up lately and that is why you are here. My fingerprint is not working (even not taking a record for Windows Hello) and that too only in the administrator account. Dec 15, 2024 · I was using the fingerprint reader to sign on and that was working fine. Step 6: Open the Windows Settings app. Feb 27, 2025 · 2. Restart your PC and try to add a Windows Hello PIN again. • Select Windows Hello FingerPrint - Click Remove. Restart your PC. There are several causes that make Windows Hello stop working on Windows May 26, 2024 · If Windows Hello Fingerprint is not working in Windows device or Surface Pro after installing Windows Updates, try thse suggestions to fix the issue. Apr 10, 2018 · - tried to set up PIN or fingerprint - not working (fingerprint sensor was not even recognized by Hello, even though Dell tools verification was ok). Jul 18, 2024 · After some time I logged into this microsoft account itself and tried to setup a PIN, that did not work so I tried setting up a fingerprint but it still does not work. Tips: If these steps cannot help you deal with the out of work or missing Microsoft hello, you can attempt to repeat step 1 to 3 and then go as follows: Facial Features > Configure enhanced anti-spoofing > Disabled. Make sure you configure Windows Hello on your device. Before you can access Windows Hello on your Windows 10 computer, you need to set up Trusted Platform Module (TPM) that is designed to provide hardware-based, security-related functions. After this, check to see if you can set up Windows Hello Aug 2, 2021 · Since I had last switched my account by enabling the built-in administrator account in Windows 10, I am experiencing a weird problem. Jul 7, 2023 · Once it’s done, restart your computer and check if Windows Hello not working issue has been resolved. Windows 10 fingerprint login not working, not available, missing – I f the fingerprint feature isn’t working or missing, be sure to try some of our solutions. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Oct 31, 2016 · Go to Windows Settings (or simply type Windows key + I) > select Accounts > Sign-in options > Windows Hello. asked for my Mar 24, 2019 · Hi Shahid. Nov 3, 2023 · Select [Fingerprint recognition (Windows Hello)] ③, then click [Set up] ④. it stopped working. Ensure your device's fingerprint reader is clean and dry. To assist you with your concern, we suggest you download and run the Windows account troubleshooter to isolate the issue. 3. Restart afterward and observe for changes. Oct 3, 2021 · I tried following the solutions from Microsoft Office Support (for reference, it was to 1. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. Kindly help in resolving the issue. When I click on them, in red writing, it says, "Something went wrong. I get to the screen below and nothing else happens apart from the validity sensor does not seem to work & I need to reactivate it through the device manager. restart services), but still nothing. Now I have to log in to Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. This 2 laptops currently under my If everything is working without issue, then this probably is not the subreddit for you, so you should also post on a discussion focused subreddit like r/Windows. ***Post moved by the moderator to the appropriate forum category. Right now it looks like this: However, in the lock screen, I do not have an option to use fingerprint to log in but rather only PIN and password. Jun 14, 2018 · Run Built-in & Guided Walk through Windows Update troubleshooter. Setting up fingerprint scanning in Windows 10 is pretty easy and straightforward. Fixes For Windows Hello Fingerprint Not Working In Windows 10. Dec 1, 2024 · If the driver is not installed automatically, you can install it manually. Now, every time I try to set up a fingerprint for Windows Hello, the following sequence of events occur: 1. TPM is required to be set up and running on your device in order to use PIN login functions such as Windows Hello. Jan 6, 2025 · Repeat steps 1 through 4 to set up the fingerprint reader again. • Once removed, set up FingerPrint encryption again. Jan 4, 2025 · You will see several options for signing in with Windows Hello: Face recognition (Windows Hello Face), Fingerprint recognition (Windows Hello Fingerprint), and PIN (Windows Hello PIN). Below message appears when using Finger to login. Nov 21, 2022 · 6. The fingerprint scanning capability stopped working immediately after the Win update finished. Step 5: Verify Your Identity Mar 30, 2023 · Press Windows key + R, type tpm. Ensure that the latest Windows updates are installed, you can get the latest updates for Windows 10 from the Microsoft website. When I try to sign in to my computer using the Windows Hello fingerprint reader, I get a message saying "Something went wrong on our end" so I must use my PIN instead. Remove and Re-Register Your Fingerprint Hello, My computer seemed to randomly stop recognizing me with the camera when signing in through windows hello. Everything about it used to work perfectly until a few days ago. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". Aug 18, 2019 · Hi Dous. Windows Hello adalah cara yang lebih aman untuk masuk ke perangkat Windows 10 Anda tanpa kesulitan mengingat kata sandi Anda. Jan 23, 2020 · Hello, After an update, the Windows Hello Fingerprint option is no longer available / doesnt work. I go to Setting Set up another finger and click on Add a finger. Under Windows Hello Fingerprint, click “Set up” and follow the on-screen instructions to add your fingerprint. Here the info about my pc: MODEL: HP 15-dw0014nl Windows Version: 1909 (Build 18363. I needed to reset it after a MB replacement. 418*** Dec 9, 2024 · For more information about Windows Hello and biometric login, refer to KB article What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. This will take several swipes. lenovo has already replaced the hardware last week but when I try to redo the fingerprint setup , after clicking setup and when I placed my finger to setup, there is no response. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Oct 4, 2023 · Hello Windows 10 fingerprint without a PIN – It’s impossible to use fingerprint scanning without setting up a PIN or using Windows Hello. Way 2: Set Up Trusted Platform Module. Use the Hardware & Devices Troubleshooter. Thanks. Recently all of them upgraded to latest Windows version, when me and my user want to setup Windows Hello Fingerprint. When I got into fingerprint setup, click setup, it prompts me for my pin, which I enter and then nothing happens. Feb 23, 2025 · If the issue persists even after the clean reinstallation, since the system has detected the fingerprint sensor and it does not have any errors, the only explaination is that the fingerprint is not compatible with Windows Hello. When I swipe on it, nothing pops up. This means that the customer cannot log in with their fingerprint. Try again later. Check under “Image Devices” to make sure the camera is working properly. Any help would be highly appreciated. Jan 4, 2025 · Step 6: Check Windows Hello Settings. In Windows Hello, you will see options for face, fingerprint, or iris if your computer has a compatible fingerprint reader or camera. disable and re-enable the fingerprint scanner, 2. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. Click Run the Troubleshooter e. For more info on how to do this, go to Learn how to set up Windows Hello. 22631 and the fingerprint sign in no longer works. Updating your Surface might fix issues you're having with Windows Hello. Open Settings. See fixes for Hello fingerprint scanning in WIndows 10: Install Updates Manually With the Windows Hello fingerprint sign-in not working, you’ll need to revert to using your password or PIN to login and check for Windows Updates manually. The system will prompt for the PIN to be entered. g. Aug 7, 2024 · Select the Set Up option under Windows Hello to enroll a fingerprint on the system. The Welcome to Windows Hello screen will appear. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Jan 10, 2025 · Understanding Windows Hello. - reinstalled fingerprint sensor driver, managed to determine Hello to find sensor and allowed to set up fingerprint until near the end when it requested for a PIN to be setup. If this does not work it is recommended to try uninstalling the update. The option to add a finger or remove the fingerprint are greyed out and not clickable. If the Set up button is available under Windows Hello Fingerprint, click Set up and then follow the on-screen instructions. I am wondering if you have any possible solutions to these problems. Cannot set up the fingerprint reader. Select the Start button and choose Settings> Accounts> Sign-in options to configure Windows Hello. So, let’s dive in and explore what you should do when Windows Hello fingerprint login isn’t working. If you already have a PIN or password setup, proceed to enter it. Using infrared sensors, high-resolution cameras, and fingerprint scanners, Windows Hello verifies your identity using unique biometric data. I have looked in sign-in options and under, manage how you sign in to your device. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. the fingerprint worked for 2 days and back to the same issue. • Select Sign in options. Trusted Platform Module (TPM) is not set up. So, these are few of the methods which have a clear shot at fixing the problem with Windows Hello Fingerprint not working in Windows 10. Click Action and choose the Prepare the TPM option from the drop-down menu. Download the latest driver from your laptop manufacturer's website or the fingerprint sensor manufacturer's website and follow the installation instructions. Windows Hello not working on Windows 10. Delete your fingerprint, and register it again in Windows Hello settings. If it doesn’t, you have a couple of options. when I try to set it up, I go over the steps, I end up with the following image: nothing was updated or setup! I did the following:-formatted the system using Dell factory image. The good thing is, Windows 10 makes it quite easy to add fingerprints. Follow the below steps to setup fingerprint authentication in Windows 10. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Right-click on it, and then select “ Start” from the list that appears. If you are unable to set up the fingerprint reader, try the following steps. " Mar 16, 2024 · To resolve the issue with Windows Hello fingerprint setup failing after several attempts, you can try the following steps: Update Drivers and Software: Ensure your fingerprint scanner's driver and any related software are up-to-date. Mar 28, 2021 · 5. Choose a Biometric Option: Face Recognition: Click on Set up under Face Recognition. This ensures accurate recognition each time you log in. Jan 4, 2025 · 1. Remove Existing Fingerprints: Under the Fingerprint section (Windows Hello), click Remove next to the fingerprints you've already set up. (Figure. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Pls help. In Windows, search for and open Sign-in options; If the Setup button is available under Windows Hello Fingerprint, click Set up, and then follow the on-screen Oct 12, 2020 · 5. 0. PC Data Center Jun 26, 2022 · Here's here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. But now I no longer have an option to use my fingerprint. ) This is the message I receive at that point: Let me stress the fingerprint scanner was working perfectly up until I allowed the Win update to run yesterday. Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Click Hardware and Devices d. Check Windows Updates: Sep 6, 2024 · Reconfiguring your fingerprint setup can help resolve issues related to the fingerprint not being recognized. It does not take me to process where I put down different angles of my finger print I just get stuck on the welcome to windows hello setup Jun 29, 2022 · If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready: Mar 5, 2024 · Trying to setup fingerprint access. I touch the sensor. if you're on wins 10 - Read through. Either it needs a vendor-specific driver, or there is a hardware or firmware issue. Jan 17, 2021 · Hi Nawal. 6 Ways to Fix Windows Hello Aug 14, 2023 · But what if Windows Hello fingerprint authentication stops working on your computer? Fortunately, there are several ways to fix this annoying issue. of fingerprint, facial recognition and PIN : To Sign in. SHOP SUPPORT. We have Windows Hello enabled. Select [Get started] ⑤ . Oct 3, 2022 · still the same, Windows Hello not working after waking up. To unlock device using a fingerprint reader with Windows Hello, use these steps: Open Settings on Windows 10. The good thing is, there is no reason whatsoever to get worked up: this article offers a detailed, step-by-step guide on how to set up fingerprints on a Windows 10 device and how to fix Windows 10 fingerprint reader not working. Using the reports from Windows 10's active user base, we were able to collect the most common causes for Windows Hello to stop working. Select Remove driver software and wait for the removal to be finished. fingerprint was working at first when purchased. I used to have Windows PIN working. Dec 12, 2017 · Hello, It is possible that your admin account is corrupted hence, you are unable to set up the fingerprint feature. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. Lock your computer and try unlocking it with the FingerPrint scanner. How to fix Windows hello fingerprint not working issue on in windows 10. I have attempted reinstalling drivers, installing updates and restarting the laptop, to no avail. ( no crash though). This will start the Windows Hello setup wizard, click Get Started to begin. Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. Dec 29, 2023 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. Am I missing something here? Aug 17, 2015 · Hi guys After I installed the Windows 10 build 10240, I cannot use PIN or fingerprint to sign-in on my ThinkPad X240s. Check for updates and restart your Surface There may be hardware driver updates that are available or pending a restart. *** Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. check for updates for the fingerprint scanner, 3. But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. You can add a fingerprint in Windows 11 from the Accounts > Sign-in Options page. But still has the same issue. I checked googled and tried all kinds of solutions but I wasn't able to. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. Feb 3, 2023 · Hello, One of the user has changed the password. For more info on how to do this, go to Configure Windows Hello. Method 2. Jan 21, 2025 · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. But not with FingerPrint. When I go to Settings want to choose Windows Hello Fingerprint, it stated that 'The option is currently available- Click to learn more. when you try to sign. It must be a leftover from Windows 10. Sep 18, 2020 · Set up Windows Hello Fingerprint on Windows 10; Remove Windows Hello Fingerprint on Windows 10; Windows Hello compatible hardware for Windows 10; Set up Windows Hello Fingerprint on Windows 10. I type in my pin, then it says to "swipe your finger on the fingerprint sensor" (my fingerprint sensor is on the right side of my laptop). Click on Accounts. Dec 11, 2019 · If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function. Sep 1, 2022 · After selecting your setup method, click on the Set up button. +++++ As a preview. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. Dec 9, 2020 · Hi all, I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. any solutions? I already installed the latest drivers from the Lenovo website. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. There's an old version of the Windows Hello Face Software Device (HelloFace. Guided Walk though - https://support. Re-register your fingerprints, making sure. Ensure that it is set up correctly Feb 20, 2025 · Based on your description, it seems that the fingerprint scanner on your HP ENVY-17t-bw000 was originally designed for Windows 10, and compatibility with Windows 11 may be limited. It says "You have reached the 10 fingerprint maximum for Oct 13, 2019 · When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Same behavior. You should not have to do them all before one works, but please do them in order and don't skip Jan 14, 2025 · I have been using my fingerprint sensor without any issues. However, It keeps sending me in a loop asking for Windows Hello Pin. Teknologi login futuristik menggunakan otentikasi biometrik yang lebih cepat, lebih aman, dan lebih mudah untuk mengakses komputer Anda menggunakan sidik jari atau pengenalan wajah, dengan keamanan tingkat perusahaan untuk boot. msc and click ok; This will open the Trusted Platform Module (TPM) Management on the Local Computer tool. Actions Related to Finger print reader. Jan 3, 2018 · Windows Hello Fingerprint setup freezes Hiya, I am trying to reconfigure me fingerprint sign in after reinstalling windows 10. Aug 4, 2015 · After a clean windows 10 install, I headed to Settings->Accounts->Sign-in options set a PIN, and then under Windows Hello I added a fingerprint. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. FingerPrint is removed and Setup again under Settings -> Accounts -> SignIn Options -> Windows Hello FingerPrint. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. However, if it doesn’t the final resort is to contact Microsoft Support on their toll-free helpline for live support. https://answers. Jan 9, 2021 · I just got my laptop back and I can't seem to set up my fingerprint recognition. Go to Sign-in options. Get the Welcome to Windows Hello window and click on Get Started. Either way, there are methods people have been using to resolve this problem and get Windows Hello to start working again. If you are experiencing the reported problem on computers that have been set up for an organization (e. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. Feb 12, 2025 · Hello! Yesterday I switched the primary email for the Microsoft account I am signed into on my laptop, and since then my PIN and fingerprint recognition have stopped working. Run Hardware & Devices troubleshooter. microsoft. Windows Update >, select Start > Settings. Oct 20, 2020 · Restart Windows after installing the drivers and see the behavior. Open Start > Settings > Update & security > Troubleshoot b. The only way to make it working is configuring a new finger. Get a Windows Hello Setup window and it is blank Now, if you are having any issues with the Windows Hello tool, then you can proceed to have mentioned solutions. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. Aug 7, 2022 · Ensure the latest BIOS available for your computer installed. Go to the device manufacturer’s website to download the latest drivers. Install updates manually. Mar 10, 2023 · In some cases, Windows Hello simply stops working after an update, a Windows reset, or without an apparent reason at all. The setup process guides you through scanning your finger multiple times to create a detailed print. Keep in mind that the fingerprints are set up on per user account basis. Follow the prompts to calibrate the camera to recognize your face. See if it helps. Windows Hello issues can be related to a variety of factors such as driver status, system services, data file corruption or not. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved. Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. Once signed in Oct 6, 2024 · Select Windows biometric services from the left column. 1. Setup Fingerprint Authentication in Windows 10. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. com/thread/bc609315-d 3. I'm Greg, an installation specialist and 9 year Windows MVP here to help you. Install Updates Manually: Check for Windows Updates manually if the fingerprint function is not working in the Windows Hello tool. Restart your computer for the changes to take effect then check if Windows Hello is now working. He is able to login using Password and PIN. I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you. Jump to: Set up fingerprint in Windows 11; Add another finger to fingerprint; Remove fingerprint in Windows 11; Set up fingerprint in Windows 11. Update the driver Feb 29, 2024 · Step 5: Reboot your computer once, although it’s not mandatory. check power management settings, 4. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. . It allows users to log into their devices using methods such as facial recognition, iris scanning, or fingerprint scanning instead of traditional passwords. Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Oct 16, 2017 · Hello everybody, just a few lines to explain my very annoying experience of the last weeks about the setup of my fingerprint on a HP ENVY notebook running Windows 10 Pro x64. Nov 3, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Have you reconfigured the fingerprint sign-in option in Windows Hello? • Go to Settings. The TPM module is used to manage the integrity of the device, including Windows Hello data, BitLocker encryption. Scroll down c. The key benefits of Windows Hello include: If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. I am a bot, and this action was performed automatically. Sep 28, 2023 · Following these steps should resolve the issue with Windows Hello Fingerprint not working. Aug 29, 2020 · Here you should also enable the option Allow the use of biometrics in the same way as that of Allow the users to log on using biometrics. Feb 15, 2025 · At its core, Windows Hello isn’t just another login method; it’s a sophisticated blend of hardware and software working together to ensure both convenience and security. Windows 11 operating system. Navigate to Accounts > Sign-in options. (Which, of course, does not work. Unfortunately, some users experiencing Windows Hello not working or Windows Hello Face Recognition stopped working after Windows 10 update. Select Get Started. Feb 7, 2025 · Step 4: Set up Fingerprint. 2. Windows Hello is an innovative biometric security feature integrated into Windows 10 and Windows 11. Go to Settings: Press Windows + I to open Settings. Close Windows Hello and try going through the setup again". Why is Windows Hello Face not working? If you have not set up Windows Hello Face before and receive “This option is currently unavailable” when you try to set it up, it may be that your device webcam does not meet the hardware requirements for Windows Hello Face. The it works again for a while Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Feb 19, 2024 · Windows 11; Windows 10 . Then open Explorer and navigate to the following path. Jun 13, 2020 · Make sure you set up Windows Hello on your device. Here’s how to set up Windows Jul 28, 2017 · hello, I have an XPS 13 9360. inf) still installed. Windows hello is a biometrics-based technology that allows users an alternate way to securely log into devices and applications using a fingerprint, iris scan, or facial recognition. Under Manage how you sign in to your device, look for the Windows Hello Fingerprint section. com/en-us/help/10164/ 2. Repeat the removal with all Windows Hello related drivers and then reboot your PC. Consider buying a new PC, fingerprint accessory or camera accessory so that you can use the facial unlock or biometric security capabilities of Windows Hello. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Under “Biometric Devices” check if there are any problems with the fingerprint reader. Clean the fingerprint scanner. Now when I try to set up it repeatedly gives me the same message. Jan 3, 2023 · Here are all possible fixes working for Hello Face recognition, based on helping in many of these cases. However, after setup is complete the fingerprint option will not show up on the login screen. Option 5: Run the Windows Troubleshooter a. Try using a different finger. Try running SFC / DISM and check after this. 6. if needed. Begin to scan the desired finger to establish a valid fingerprint for the system. When expanded, Windows Hello says 'Something went wrong. ***Original title: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build 18362. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. For users who rely on Windows Hello for fingerprint authentication, it is worth checking if the feature is set up properly. Then delete the folder named NGC. Apr 7, 2022 · The laptop is equipped with a fingerprint sensor, yet when I attempt to set it up, I am required to click 'get started' - nothing happens when I click this button. 592) I went to Sep 29, 2024 · report what is your "Windows operating system" Apparently only - Wins 10 and 11 - it has the features . 1 Fingerprint Sensor Setup Message) Mar 10, 2025 · Thank you for posting your inquiry regarding Windows Hello and fingerprint issues. I go to settings>accounts>sign-in options then select "Windows Hello Fingerprint". Windows Hello will scan your Face and ask you to either move closer or further back to improve the recognition. still the same outcome Jan 20, 2018 · Right-click on Windows key and select Device Manager. When I put the computer to sleep I must sign in with my microsoft account and password, the create a PIN window shows, I do not remember creating any PIN, neither does any that I Mar 13, 2022 · My laptop has a fingerprint sensor, and Windows recognizes it as a Windows Hello-compatible device. Then I upgraded to Windows 11 version 10. Upon restart, windows had installed the proper driver and facial recognition was working once again. Enable "Turn on convenience PIN sign-in" using Group Policy. I type the PIN nothing happens. Since HP Support only provides drivers for Windows 10 for your model, rolling back to Windows 10 might be the best option to regain full functionality of your Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Enter the PIN code you use currently to verify your identity ⑥ . Step 2 Enable the feature again. If necessary, we can try to update or manually install the drivers for the camera and fingerprint reader to improve compatibility. For more information about installing Fingerprint reader drivers, refer to KB article Fingerprint Reader Installation Guide. If you can't proceed to next method. Before you begin. For more information, see HP PCs - Set Up Sign-in Options for Windows Hello (Windows 10). See fixes here for Windows Hello: The windows Hello Fingerprint Setup is not working in my HP Dv6 6121tx after upgrading to Windows 10. To fix that, try to update the corresponding drivers: An issue in older versions of the Goodix fingerprint driver can mean that the Windows Hello Fingerprint setup says the setup is a success. For more information, see Dell Knowledge Base article Dell BIOS Updates. I redownloaded all the drivers Tried SFC Re-installed drivers. Here are steps for fixing Windows Hello: 1) First try the fixes here: Mar 22, 2022 · Windows Hello Fingerprint sign-in not working I am on a laptop running Windows 11. rfwnq hxmzw vytbfzk uwljp bfbcr iho nmgetzxr drp gvvsqn cpps rhtkqsf lshwa lrte wnxub zbqjl