Windows hello face this option is currently unavailable fix windows 10. Then under Update status click on “Check for updates.
Windows hello face this option is currently unavailable fix windows 10 Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. org To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. You can use the Get Help app to run this troubleshooter. windows 11 version 23h2. I tried all different things suggested on this forum without any success. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. This is an optional feature so there’s a chance it isn’t installed. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Aug 6, 2020 · I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. I'll be glad to help you today. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Dec 11, 2024 · Conclusion. I've troubleshooted my device, and I have the latest Windows updates. Check if you have the options now. Run Hardware & Devices Troubleshooter **Press Windows+I to open Settings. Dec 4, 2020 · 4. In Get Help type "Windows Hello Face Camera is not working", press Enter. Try resetting Windows Hello settings: Open Settings, select Accounts > Sign-in options. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. These factors include a malfunctioning camera driver, corrupt system files, buggy/outdated operating system, etc. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Use the tricks below and fix Windows Hello on your laptop. “ Jan 10, 2025 · Method 2. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. The method is very simple and clearly described in the video. This option is currently unavailable - click to learn more. Could you try download the latest driver for the fingerprint reader, install that and see if the issue persists. If you encounter the same issue, you can try them to solve your problem. See if the camera will be reset and would now work. -Select remove to remove the face scan or fingerprint reader. Also, Windows Hello facial recognition won’t work if your computer lacks an Infrared (IR A subreddit for the technical support of Windows 10 issues, this includes insider builds. Click Optional Features. -Configure Windows Hello. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. The last Windows Hello option is the pin, which works. The Fingerprint reader / sensor is marked as available on Select systems only. When I click it, it also says "Something went wrong, try again later". Dec 9, 2024 · If you are having another issue with Windows Hello on a Dell laptop or desktop, then check out the articles in the third section. Press Windows key + R key together from the keyboard. If Windows Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. and nothing I do works. Click on "Accounts" and then click on "Sign-in options". He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Regards. Now, click on Windows Hello PIN. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". Click on “Accounts“. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Aug 17, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Open Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Under "Windows Hello PIN", click on "I forgot my PIN". Checked the TPM hasn't been disabled Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Every single Windows Hello option shows as "currently unavailable. Enable Windows Hello Sign-in Options May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. msc). Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. The camera is working. User Guide . Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. -" problem on my HP laptop. Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Choose "Windows Hello Face recognition setup not working" if you are given this option. nothing is working. Jun 13, 2020 · And when I continued without setting it up, my face, which it had been using already for a while, was gone. I have this since I bought this laptop 5 months ago. 7. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Threats include any threat of violence, or harm to another. Microsoft is aware of this issue, which might be resolved with a Windows 10 update, so before we start, ensure that your Windows 10 is updated with the latest patches. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Jun 10, 2020 · Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue. May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Feb 18, 2020 · Now I can't use Windows Hello Face as it now says: "This option is currently unavailable - click to learn more" and; "We couldn't find a camera compatible with Windows Hello Face" Before this update I could use the feature, now I can't. You will be able to just show your face or touch your finger, n Jan 23, 2025 · The latest versions of Windows 10/11 have the "Password-less Sign-in" enabled by default, which allows users to sign in using only their PIN, Fingerprint, or Windows Hello Face. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. Uninstalled and reinstalled Windows Hello Face. -Press Windows key + X -Click Device Manager -On the device manager look for the Biometric Driver and expand it -Right click on Biometric and hit Update. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. In the Accounts, on the left side, click on Sign-in options. Dec 26, 2020 · Windows Hello Face is a service that needs to be installed in order for the feature to work. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. 2. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Pages 10-11 > Item #3 ===== Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. Thanks! Carl B Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Ensure the "Turn on convenience PIN sign-in" policy is enabled. You can configure Windows Hello Face, Windows Hello Fingerprint, and Windows Hello PIN. Now I cannot even enable it again. In case that didn't work lets try using the Registry editor. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. But now windows hello does not work. 5. About Windows Hello, you must select the camera or fingerprint reader. Mar 25, 2020 · I tried updating the driver for the camera, and Hello Face started working again, but it still shows as "unavailable" and the PIN doesn't come up when the facial recognition doesn't detect my face (it just times out and the computer goes back to sleep). Method 3: Using Registry settings if you have Windows 10 Home installed. Dec 18, 2023 · In Account settings, click on “Sign-in Options” on the left hand side and on the right hand side, click on “Windows Hello Face“and click on “Remove” to remove the facial data from your computer. See fixes here for Windows Hello Face Recognition: Jan 6, 2021 · I am also using Windows 10 pc. Thank you. Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. And I want it back. Whats funny is on a Windows 10 box i was able to setup just fine but I Aug 24, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Sep 10, 2020 · 9. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Apr 9, 2020 · Similarly disable the other Windows Hello options if any. But then out of nowhere it. Windows 10 detects my webcam but when I go into Settings to setup Windows Hello, it says that this option is currently unavailable. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Please create restore points before attempting any fixes. Your computer does not have the right kind of camera to support "Hello Face". Looking for some help on this issue. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Sep 2, 2020 · 1. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. You can do this by following these steps: Open the Settings app on the affected device. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. If your webcam does not have IR hardware, then it cannot support Windows Hello. It only supports fingerprint as per the user manual document. I also have the "Facial Recognition (Windows Hello) installed in my May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". 4. Ensured all device drivers were up to date Oct 17, 2023 · How can I fix Windows Hello PIN This option is currently unavailable? Before we try to fix it: Make sure that your Windows 10 is up to date. Method 3. As a result of that, the option to type a " Password " is removed from the login screen. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Feb 18, 2023 · Thanks for reaching out. Restart your computer. Windows Hello offers three sign-in options. 3. please help thx Feb 4, 2025 · Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Finding your Product Name, Product Number, or Serial Number. May 3, 2024 · Windows Hello Face. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Windows Hello Sign-In Options. Navigate to Computer Configuration > Administrative Templates > System > Logon. Right-click on the Start icon and choose Run. Select Windows Hello Face and click on Remove. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. I'm an Independent Advisor and a Microsoft user like you. Mar 2, 2022 · In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". Then, go through Sep 25, 2021 · Hello there! For some random reason i dont know how or why, whenever i try to login to my pc it used to ask for my pin. My name is, Zadee. windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. Check if the Windows Hello option is now working. Jan 29, 2024 · Why Does Your Webcam Not Work With Windows Hello? Several factors could cause conflicts between your webcam and Windows facial recognition. I'll be happy to assist you today. Apr 16, 2024 · Hi,I have been having issues with my Windows Hello. On the Services console, scroll and right-click Windows Biometric Service. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. May 20, 2021 · Hello, I am trying to set up Windows Hello with my new webcam. Reply reply Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Someting went wrong. I have gone to the Lenovo site to install drivers to try and get everything updated. i need to use a usb fingerprint scanner. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". How do I resolve this issue? Thank you for any solutions. Option 2: Restart Biometric Services. 1. 2024 FIX - We couldn't find a camera compatible with Windows Hello Face In Windows 10/Windows 11 LaptopOpen File Explorer, navigate to C:\Windows\System32\W Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. You may need to reregister your Hello options if needed. Jan 27, 2025 · If you do not have a work or school account connected to your device, delete the contents of the NGC folder and see if you can set up a Windows Hello password and fingerprint. Make sure to create a restore point just in case something goes wrong. Try again later. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Now none of the options are available. Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Aug 4, 2022 · I have been using windows hello face over 1 year but this week it not working properly when I go to accounts Sing In Option It's shows "This Option Currently unavailable" try again later. Restart the computer, then go back to the login options, click Settings under Windows Hello Face, and follow the prompts to reset facial recognition. Try using the Registry editor, follow the steps below:. Then under Update status click on “Check for updates. " The Windows Hello Face works, but it just doesn't recognise me. Mar 28, 2021 · In the first part of this section, I will be discussing Windows Hello sign-in Options in Windows 10. The cause can range Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. Back to top Mar 30, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. I’m sorry that you are experiencing this issue. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. I look forward to helping you. " And yes, my surface is fully updated. Apr 20, 2024 · Stuck with "No Compatible Camera for Windows Hello Face"? Fix It FAST on Windows 10/11 Laptops!Can't use facial recognition to unlock your laptop? Don't desp Jan 29, 2024 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. When i check the sign in options tab in settings this is what it shows. In the Settings window, select Accounts from the left pane. ” So how to resolve it successfully? Here this article will give you some useful ways. uninstalled. 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. For that, open the Get Help app and search for “windows hello troubleshooter”. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Any ideas on how to resolve this? I cleared the TPM but no luck. Delete your fingerprint, and register it again in Windows Hello settings. Please note, the advice given is to be done at your own discretion. Reboot your PC. Press Windows Key + I and then select Update & Security. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Go through the list of installed features and see if Windows Hello Face is listed. Remove Facial recognition feature; Next, click on Get Started and Oct 27, 2022 · Fix Windows Hello isn’t available on this device on Windows 10. It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Remove Dell Data Protection Feb 1, 2020 · I did that and the network issue got fixed. Locate the Hello, webcam, and fingerprint drivers individually and right Dec 28, 2019 · If the camera is not recognizing your face due to small changes, I would suggest you to kindly remove existing face ID and add your current face ID. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Open the Settings app (Win+I keyboard shortcut). msc and click OK. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Try the following and see if this will help fix the problem: 1. Exit the Group policy editor and reboot the computer. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. 6. Any suggestions? Nothing is different aside from the update. We couldn't find a camera compatible with Windows Hello Face. It should now work properly. It says (this option is currently unavailable). Now its asking me the same thing as the microsoft login. Access Account settings; Then, click on Sign-in options in the right side of the window. Determine your computer model / Product Name. Try using Windows Hello fingerprint authentication again. Click on the Windows Icon type "Get Help" and click on it. Once you get a response, choose "Windows Hello Camera Issue". I don't know what to do. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. **Select Update & Security **Click on Troubleshoot 2. As mentioned before, this error might sometimes occur due to random and temporary bugs related to your integrated camera. I understand that Windows Hello sign-in options is currently unavailable. Go to Apps. please help me to figure this out. Make sure the the Windows Biometric Service is set to Automatic -Press WIndows key + R Jun 19, 2021 · Hello Pi3e, I'm John an Independent Advisor and a Windows user like you. If you are referring to the remove option by going to settings > accounts > sign-in options, as you can see in the image I posted the option to do that is grayed out so I cannot do that. Navigate to the following folder - C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Fix Windows Hello Not Working on Windows 11. " below that. Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). Open the Run dialog box by pressing the Apr 4, 2023 · Install any available updates. Here's the steps you can try. Nov 15, 2020 · Facial recognition requires a fancy IR camera. Now, press Windows Key+I to open the Settings application. Sep 24, 2024 · How do I fix Windows Hello Face this option is currently unavailable message? 1. Moreover, the second section walks you through the steps to set up Windows Hello. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. May 15, 2024 · So far, nothing I have tried has made any difference. You might have a work or school account connected to that device. " Aug 11, 2020 · Windows Hello - This Option is currently unavailable. updated to the most recent windows 10. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Windows Hello requires a webcam with IR (infrared) capabilities. OR. Things I have tried and failed: Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Aug 20, 2020 · Hello Sai, I'm Jin, a fellow Windows 10 user and an independent advisor. 🍳 Fol Jul 6, 2024 · 2] Run Windows Hello Troubleshooter. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Try again later". Under Windows Hello Face, click Delete. For more information about Windows Hello, refer to KB article: What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. Method 1: Check for Windows Update. Once you open Run dialog box, insert services. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. Here's a step-by-step guide to resolve these issues. I loved windows hello face, very convenient. Can any of you suggest how to fix it? So that i can use my pin. Things that are “Face” Known Solutions: HP PCs - Troubleshooting Windows Hello Face Recognition . Open the Services program, and Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Mar 22, 2020 · Hi Dan. Let us work together to sort this out. This solution also works Hi, ever since ive downloaded windows 11, these option were always unavailable. Type regedit and Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; Microsoft’s Build 27813 to Canary channel completely removes Location History; Microsoft’s March 2025 Patch Tuesday updates for Windows fixes 7 Zero-Days and 57 security issues Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. See full list on wintips. Aug 13, 2021 · This option is currently unavailable - click to learn to more. reinstalled. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. bebntqgmfrzldulmtzewgphltvsgoshhvwfwgoxzfytgguuzeqiqjtsbtwbewngpjhtnmywqv