How to repair windows hello windows 10. Windows 11 operating system.

How to repair windows hello windows 10 Press "Windows flag" key + E to open File Explorer; 10. MSC and hit the Enter key. Here’s how to Jun 21, 2018 · C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC Delete everything within that folder FYI if you can't see the AppData folder make sure in file explorer you go to the view tab and options - change folder and search options - view and select 'show hidden files, folders, and drives. Select the Troubleshoot tab from the left-hand menu. Click on the Settings cog in the bottom-left corner. 1] Using the Settings app. In order to get this done, open the Settings app then Click Accounts and select Sign-In options. The prompt for a forgotten PIN points back to the Sign-Options Window; closing out of the Windows Hello PIN prompt cancels the Jan 17, 2021 · On settings, it says 'Windows Hello is not compatible with this device' even though I have been using it before. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Dec 11, 2020 · Method 3: Configure enhanced anti-spoofing option in Group Policy Settings (this may work only for Windows 10 Pro version or Higher) 1. Click on Computer Configuration and open Administrative Templates. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Aug 31, 2022 · Windows Hello sometimes doesn't want to cooperate, but with these tips, you can get back into logging in with biometrics once more. Backup the old database: Open Windows Explorer. Windows Hello ist die beste Möglichkeit, Ihr System mit biometrischer Authentifizierung einzurichten. Trying to set it up results in a message essentially saying "Windows Hello had a problem, click close and try again later". In the Sign-in options, select Windows Hello PIN and then choose Remove. 1 How to turn on Hello in Windows 10; Clicking the link to fix the Windows Hello PIN first prompts me to log into my Microsoft account and provide two-factor authentication. kapilarya. Return to Windows Hello PIN, hit Add or Set up PIN to create a new PIN. Aug 7, 2024 · Reset Windows Biometric Service: Stop biometric services: Press Windows + R simultaneously to open the "Run" dialog box, then enter services. Install updates manually. As a result of that, the option to type a " Password " is removed from the login screen. Delete the old database: Open Windows Explorer. Step 3. Every way is worth your trial. In the confirmation window, click on OK to confirm the removal. ; Once the files and folders are deleted from the NGC folder, go back to step 1 to add a new PIN. Mar 5, 2023 · This is the Automatic Repair Install Screen. Feb 19, 2024 · Please go to the corresponding instruction based on the current Windows operating system on your computer: Windows 11; Windows 10 . Then we would suggest you to remove the PIN by performing Step 1. You can do this by following these steps: Open the Settings app on the affected device. Click on Windows Hello PIN and then click Remove. Make sure to create a restore point just in case something goes wrong. Jul 7, 2023 · Windows Hello enables users to log in to their Windows 10 device is a more secure way, but it may stop working sometimes. Once that's done, it prompts me for the Windows Hello PIN, which is not available. I've tried various methods to get it working again; some suggested by forums and have had no such luck. Go to Settings > Accounts > Sign in options; Click Windows Hello Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. restart services In this video, we are going to learn how to fix Windows Hello not working on Windows 11. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. ; Once you complete the steps, the system will default to the Mar 22, 2022 · To reset Windows Hello Biometrics on your Windows 11/10 PC, do the following: Updating your system might fix issues you’re having with Windows Hello. Use the tricks below and fix Windows Hello on your laptop. You must enter your old PIN in order to change to a new one Sep 6, 2024 · - To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. You go on the Microsoft help page. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. If you are unable to use Windows Hello features like facial and fing Feb 29, 2024 · Step 6: Open the Windows Settings app. C:\Windows\System32\WinBioPlugIns\FaceDriver. This feature eliminates the need to login into any Windows device using May 23, 2021 · Experience Windows Feature Experience Pack 120. I have gone to the Lenovo site to install drivers to try and get everything updated. ) V. Click on the Driver tab and then click on the Roll Back Driver button. Fix 3. Press Windows key + R key together from the keyboard. Windows Hello face recognition is a cool feature in Sep 13, 2022 · Enabling passwordless sign-in will switch all Microsoft accounts on your Windows 10 device to modern authentication with Windows Hello Face, Fingerprint, or PIN. If the Windows Hello system files got corrupted, that could explain why the system says your camera is incompatible with Windows Hello Face. Jun 27, 2022 · To fix various Windows 10/11 problems, we recommend Outbyte PC Repair: This software will repair common computer errors, protect you from file loss, malware damage, hardware failure, and optimise your computer for peak performance. If it is set up, choose "Remove this sign-in option". Windows Hello is a more personal and secure way to sign in to your Windows device. Run - regedit - [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System] - create a Dword32 key - AllowDoaminPINLogon - set value = 1 and reboot. I understand that you're having some issues trying to set up your Windows Hello PIN, and that the system isn't properly guiding you through the process of resetting your PIN. Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. After downloading, double-clicking the tool, it will prompt "Preparation in progress", click "Next". Windows includes built-in troubleshooting tools to identify and fix system issues. Sep 16, 2023 · Usually, this problem is caused by corrupted files on Windows or corruption on a Windows Update. Whether you want to set up a PIN, facial ID, or fingerprint, Windows Hello PIN makes it available for the user. Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. " Trying to resolve this issue with more of my mad googling skills, I tried updating the credentials manager to start up automatically, as well as checking the box on the log on page under the local system account and restarted Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. In File Explorer, select "This Computer" in the left column; 11. Step 2. Fix Windows Hello PIN problems on Windows 10. "We couldn't find a camera compatible with Windows Hello Face. I have done so multiple times but the message is always the same. Press the Windows logo + L key to lock Windows and confirm that the fingerprint reader sign-in option is displayed on the Windows Lock screen, then log in to Windows. If the fingerprint sign-in option was not available, run Windows Jun 29, 2022 · Hi Aleksi. In this way if there's any data corruption, damaged system files or missing system files on your computer, this repair will fix or repair them. Registry Editor. In Safe Mode, press Win + I to open Windows Settings and go to Accounts. Go to Start > Settings > Accounts > Sign-in options 2. I have looked up previous forums as this is a fairly common issue. Teknologi login futuristik menggunakan otentikasi biometrik yang lebih cepat, lebih aman, dan lebih mudah untuk mengakses komputer Anda menggunakan sidik jari atau pengenalan wajah, dengan keamanan tingkat perusahaan untuk boot. To open the utility, type or copy-paste this code and then hit Enter. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. Open the Run dialog box by pressing the Nov 7, 2017 · Press the Start key on your keyboard to open the Start Menu. There are several causes that make Windows Hello stop working on Windows Aug 13, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. Modify Windows Hello Group Policy settings. The User may choose to use the native Dec 1, 2018 · Windows 10 Windows Hello Problem Fixed. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. 2020. Locate "Windows Biometric Service". Here are some steps to troubleshoot: Jan 30, 2025 · Third-party app developers can also integrate Windows Hello authentication into their products. Sometimes, updates can fix underlying issues. Repair System via Media Creation Tool May 6, 2020 · After 6 months of using new Lenovo laptop S740 (ideapad) and signing in with my fingerprint scanner it suddenly stopped working and vanished. Then Jul 9, 2023 · The biometric options such as face login and fingerprint login comes under Windows Hello branding. disable and re-enable the fingerprint scanner. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. Click the OK button. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. Instead of using a password, with Windows Hello you can sign in using facial recognition, fingerprint, or a PIN. Sep 29, 2023 · Microsoft Is Removing the Windows 11 Installation Loophole That Lets You Skip Creating an Account If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. I removed a driver under "biometrics" in device manager as instructed on one of the answers. A typical Windows Hello login works as shown in below screenshot. If I go to Device Manager, select Windows Hello Face Software Device, and view Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Press Windows key + X Click Device Manager Expand Cameras or Imaging Devices Right click the camera, click uninstall, exit Device Manager Restart your computer. Method 1: Update Drivers It is possible that facial recognition isn’t working because the corresponding drivers are outdated. 0 . If it doesn’t, you need to export the CA Jan 15, 2025 · How to identify the issue. The system should automatically detect and reinstall the drivers. Try again later'. Jan 10, 2019 · Hello everyone, I did a lot of things for fix this problem. Press Windows key, type gpedit, and press Enter. In this post, we will see how to fix if Windows Hello not working in Windows 11/10. Jan 3, 2023 · 2) Turn off Fast Startup: Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change settings that are unavailable > uncheck Fast Startup. Restart your PC and try to add a Windows Hello PIN again. Windows 10 will redetect and reinstall the driver. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. While these issues can definitely be devastating, it’s quite easy to troubleshoot. Dec 11, 2024 · Windows 10 introduced a new feature, Windows Hello PIN, which provided better security clearance to users than conventional security techniques. I tried to check the hard drive to see if it was running, and tried to update it too, but nothing happened. Face recognition in Windows Hello for Windows 10 and Windows 11. Restart your computer and as soon as the Windows logo appears, press and hold the power button to force a shutdown. Run Hardware & Devices troubleshooter. Jan 23, 2025 · The latest versions of Windows 10/11 have the "Password-less Sign-in" enabled by default, which allows users to sign in using only their PIN, Fingerprint, or Windows Hello Face. Check to see if your settings and files are restored. I also can't add any other Windows Hello logins. Update Windows and Drivers: Ensure Windows 10 is up to date. Here are steps for fixing Windows Hello: 1) First try the fixes here: Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. Run Windows Hello Troubleshooter. com/windows-hello-not-working-in-wi May 23, 2024 · Find your Windows Hello driver, right-click on it, and select Remove driver software; Restart your computer; One the next startup, Windows 10 should automatically detect Windows Hello, and install the latest driver for it; Once Windows 10 installs the driver again, try running Windows Hello to see if the issue is resolved Nov 1, 2024 · Hello, The camera for my windows Hello Face Recognition has suddenly stopped working. I do not have a school or work count associated with my computer, but just in case I removed my Microsoft account and added it back when that didn't change anything. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. 6 Ways to Fix Windows Hello Mar 13, 2025 · Click on System Devices and then Surface Camera Windows Hello. Steps: Open the Settings page by pressing Windows + I. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jan 17, 2024 · There is a new feature on Windows 10 – Windows Hello, that allows you to log into Windows 10 in less than 2 seconds without entering a password. I tried following the solutions from Microsoft Office Support: 1. Nov 3, 2021 · I am using a Surface Pro 6 which recently had a fresh copy of Windows 10 loaded onto it (21H1). Jan 20, 2021 · If Windows Hello is still not working, perform this troubleshooting: Press Windows key + R, to open Run dialog box. How to Fix Face-Recognition (Windows Hello) Not Working after Windows 10 Update. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Jul 25, 2022 · Settings app. Jan 9, 2019 · How to fix Windows 10 fingerprint reader not working? Before carrying out a thorough investigation, make sure to check up on a few things: Windows Hello is exclusive to Windows 10 devices. This way may help you repair the “Windows 10 Hello PIN this option is currently unavailable” issue as well. ” Oct 27, 2022 · Fix Windows Hello isn’t available on this device on Windows 10. Pres Windows key, type gpedit, and press Enter. Restart your PC. 2. Jan 11, 2022 · If you cannot add or modify the Windows Hello PIN in Windows 10, continue reading below to resolve the problem. Press the old and famous Jan 1, 2023 · If you have set up a Microsoft user account or local user account, you can use it to log in with a password. g. There are many methods to fix Windows Hello PIN not working on your PC. And to enable these options, you are mandatory to setup a Windows Hello PIN. Apr 9, 2019 · Run - gpedit. Reinstall the biometric driver. Delete the Ngc folder. 1. Wait for Windows preparation to complete, and select "Create installation media for another computer" 5. Make sure you configure Windows Hello on your device. msc. Find the Windows Hello PIN section. Scan Your System Files for Errors. inf file and click install. Oct 16, 2020 · Windows 10 lists the Windows Hello driver under Biometric Devices. “ Aug 14, 2023 · Microsoft Spams a New Warning to Windows 10 Users The Easiest Way to Find and Delete Duplicate Files on Windows This Default Windows App Is So Good You Won't Need Another Like It Nov 4, 2019 · Hi Prateek. If you are experiencing the problem on your Windows 10 computer, don’t worry. Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . Common Solutions to Fix Windows 10 PIN Not Working. Once done, open Device Manager, click Action -> Scan for hardware changes. Run Windows Hello troubleshooter May 14, 2020 · Some HP computers with a fingerprint sensor might not work with windows hello. Click Additional Troubleshooters. The option to add a finger or remove the fingerprint are greyed out and not clickable. Select Windows Components and Click Biometrics > Facial Features 4. May 26, 2024 · The final tip to fix Windows Hello is to reset fingerprint and facial recognition. Something may have caused it to be turned off or otherwise fail. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. If that does not work, try checking for an updated BIOS and Chipset driver for your make and model. Windows 11 operating system. Tips: If these steps cannot help you deal with the out of work or missing Microsoft hello, you can attempt to repeat step 1 to 3 and then go as follows: Facial Features > Configure enhanced anti-spoofing > Disabled. I'll give you all working fixes for Hello FIngerprint: 1) First try these fixes for fingerprint reader: Jul 14, 2022 · 9. Here's how to do it. Click on "Accounts" and then click on "Sign-in options". I'm going to teach you folks how to make your HP laptop fingerprint sensor work with windows hello. Reset the Hello Facial Recognition Settings. Please try again later. If Windows Hello Face is installed, hit the Uninstall option and reinstall the feature. In such a case, consider upgrading to Windows 10. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Try setting up Windows Hello again. If you are experiencing the reported problem on computers that have been set up for an organization (e. Aug 29, 2020 · Here you should also enable the option Allow the use of biometrics in the same way as that of Allow the users to log on using biometrics. If you are reading this. Well that is gone now and still no facial recognition. dat files into a new folder that you have created. Select Windows Biometric Service from the left-hand side column. WHen you do this, Wİndows opening the plugin and install the Windows Hello Biometrics device. To fix Windows Hello PIN when you can’t use, change, remove, or add a PIN to your account, use these steps: Open Start. Enable "Turn on convenience PIN sign-in" using Group Policy. Check 6 common solutions to repair Windows Hello PIN. On the third start, Windows should enter the Automatic Repair Mar 20, 2024 · Now you can double-click on the NGC folder and it should open. It basically does a clean install of your system with the Windows 10 version the system originally came with. Exit the Group policy editor and reboot the computer. Hence, apply the following steps to resolve it quickly on your PC. Aug 6, 2024 · Part 1. Run Windows Hello troubleshooter Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. Unfortunately, some users experiencing Windows Hello not working or Windows Hello Face Recognition stopped working after Windows 10 update. Select PIN (Windows Hello) > Change PIN and then follow the instructions. 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. msc and click on OK. ; Right-click on the issuing CA server and select Properties. Navigate to “Update & Security” > “Troubleshoot. 1) Try these fixes for Acer Swift 3 laptop fingerprint scanner disappears: Mar 8, 2022 · So far a repair install of Windows 10 didn't fix it, and when I go to Account Protection in Settings, it says just above Windows Hello "This setting is managed by your administrator". Restart your device in normal mode and sign in again with your original profile. Running the troubleshooter may fix the PIN problem. I hope this fix your issue! Nov 21, 2024 · Now, depending on what you have set up on your system, click on Windows Hello Face or Windows Hello Fingerprint, and click on the Remove button. Try using the Registry editor, follow the steps below:. It happened recently after a windows update. Enable Biometrics in Group Policy Editor. After your computer restarts, check if Windows Hello is working. Having trouble with the "Windows Hello PIN" option being unavailable? In this quick tutorial, we show you how to fix the issue and enable Windows Hello PIN o Dec 30, 2024 · Run Windows Troubleshooter. Jul 11, 2023 · Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. Go to C:\Windows\System32\WinBioDatabase. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. 6. check for updates for the fingerprint scanner. However, this may vary from one PC to the next, and the Device Manager lists other device drivers such as cameras as well. Right-click it and select Stop from the list that appears. Tap or click on Accounts. Dec 11, 2021 · Hi Arsal. Confirm the removal by following the prompts. Follow the prompts. Solution 1. If a device is not showing up, select Scan for Hardware Changes from the Action menu at the top of the Device Manager snap-in to have Windows detect it. Please advise me how to fix it. What do you see? You see "Update your Driver". Aug 11, 2022 · HI Ace. It's all about Windows Biometrics Plugin. Select Windows Hello PIN. Open the Run dialog box by pressing the Windows key and the R key together. " Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Windows Hello for Business now has Hybrid Azure Active Directory support and phone number sign-in (Microsoft account). Now use the buttons under In-place repair/upgrade or repair reinstall is a process of re-installing Windows without touching any of your applications or personal files. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Nov 4, 2024 · If your Windows Hello Fingerprint or Windows Hello Face not working at all, you should check if Biometrics is enabled in the group policy. You can use this procedure to repair the Windows files and reset the Windows Update components. Any ideas on how to resolve this? I cleared the TPM but no luck. Way 3: Remove Your Work/School Account. Oct 11, 2024 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. 4. msc - Administrative Templates - Windows Component - Windows hello for business - Enabled. Jul 25, 2021 · A new feature in Windows 11/10, Windows Hello brings biometric security to the new operating system from Microsoft. If none of the methods listed above helped to fix Windows Hello problems, the last thing you should try is resetting your PC. I'm running an Jun 1, 2020 · Fix-1 Disable and Enable Webcam-Disabling and enabling the webcam device has worked out for many users facing similar issues. Thus, if you are running another version of Microsoft’s OS, you can’t use the functionality in question. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you. Method 3: Using Registry settings if you have Windows 10 Home installed. Windows has a built-in troubleshooter that can help diagnose issues with accounts, sign-ins, and other settings. Windows Hello PIN sign-in support is added to Safe mode. Choose the reason for rolling back, click Yes to proceed, and then restart the computer. To disable Windows Hello PIN from Windows Settings:. Perform a Windows Reset. Go to Settings > Update & Security > Windows Update and check for updates. . Press the Windows key, type gpedit, and press Enter. I did this to fix some screen tearing issues I had, and since restarting this has happened, I found a way to get the settings that allow me to reset, repair, restore and tried to repair and it failed, I was going to restore but Jul 12, 2024 · (Image credit: Mauro Huculak) Click the Remove button again to confirm. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. So, it’s always a good idea to keep your computer up-to Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. Yes, Windows 10/11 can download and install missing device drivers. Method 1: Check for Windows Update. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Type regedit and Jun 3, 2024 · Disable Windows Hello PIN: Under Manage how you sign in to your device, you will see options for Windows Hello PIN, Face, and Fingerprint. See full list on thegeekpage. In this guide developed by MiniTool Partition Wizard, you can learn about 5 possible ways to fix Windows Hello not working. It doesn't have an option to 'remove' or 'add another' fingerprint. Updated everything on Lenovo site and still missingYes, my windows did an updateI cannot access the Hello sign-in options as it says the camera and fingerprint scanner are not compatibleLosing my mind, help please Aug 6, 2024 · HKLM\Software\Microsoft\EnterpriseCertificates\NTAuth\Certificates. To run Windows Hello troubleshooter: Open Settings and go to Update & Security. Mar 24, 2019 · Hi Shahid. Locate and select Windows Hello under the relevant section. "Windows Hello isn't available on this device" issue on your Windows 10 tablet or PC that IS COMPATIBLE WITH WINDOWS H Nov 11, 2021 · Method 2 : Install Windows Update. Clean the fingerprint scanner. 6 Fixes for Windows Hello Repeat the removal with all Windows Hello related drivers and then reboot your PC. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. Most methods came from windows forums. Group Policy Editor. ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. If you are on Windows 10 Pro edition, you can change the group policy settings to disable PIN sign-in option for all users. Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device May 19, 2024 · If Windows 11/10 login screen is missing, does not show up, or if the Username/Password box is not showing up, then see this working fix. Update your computer’s software if it runs these Windows OS versions or builds. Once done, you can reset the login PIN to fix the problem. Windows Hello allows you to unlock your device using facial recognition, provided your device includes a TPM and an infra-red web camera. Whenever I try to use it, the system shows me "Something went wrong on our end. Method 2. Microsoft sometimes ships Windows Hello Facial Recognition driver updates through Windows Update. Reset fingerprint & facial recognition options. Set-ItemProperty HKLM:\SOFTWARE\Policies\Microsoft\Windows\System -Name "AllowDomainPINLogon" -Value 0 Feb 13, 2024 · Hello, Muhammad Arslan Arshad. 2212. Turn off Fast Startup. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives However, many Windows 10 users have reported that Windows Hello stops working after an update, or that they can’t set up Windows Hello properly. Accessing the "Users" folder, select and access the folder with the name of your old account; 14. This is because the Windows Update patches are distributed in sequence. Therefore, don't need to feel nervous when you face this problem. Jun 22, 2024 · Reset Windows Hello: Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Restart your computer and try setting up the PIN again. Since then, Windows Hello has not worked. You really have no choice but to do this method. Go to Settings > Update & Security > Check for updates. Aug 13, 2024 · This article outlines simple, straight-forward solutions of fixing Face-recognition (Windows Hello) not working after Windows 10 update. Go to this folder and right click the HelloFace. Mar 30, 2023 · Here in this post, we have working solutions apply to fix Windows Hello not working on Windows 10. As soon as I go to setup, it asks me to Oct 13, 2020 · If you don’t get the password option, then Start your PC in safe mode in Windows 10 from Sign-in screen. ; Select all files and folders inside the NGC folder and hit Delete. Threats include any threat of violence, or harm to another. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Press Windows key+R to open Run window. Windows 10 gives you the opportunity to sign-in to your PC with a PIN (Personal Identification Number), as an alternative sign-in option other than your password. Run Windows Hello troubleshooter Windows Hello adalah cara yang lebih aman untuk masuk ke perangkat Windows 10 Anda tanpa kesulitan mengingat kata sandi Anda. May 31, 2021 · Search for Windows Hello Face and install the feature on your machine. If it is not set up, choose Setup and complete set up. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once Dec 12, 2023 · This time, the “this option is currently unavailable Windows Hello PIN” issue may not appear. Step 1: Check if doesn't have any corrupt files on the windows. See fixes here for Windows Hello: Harassment is any behavior intended to disturb or upset a person or group of people. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Among the presented folders, select the "Users" folder; 13. ; Confirm your Microsoft account password. Check if a folder with the thumbprint value exists under this registry key. Dec 9, 2024 · Select Windows Biometric Service from the left-hand side column. Press Windows Key + I and then select Update & Security. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the WinBioDatabase folder. This video will show you how to fix Windows Hello not working in Windows 11. Type GPEDIT. Everytime after an update. If you can't proceed to next method. Step 4. You can set up Windows Hello to login with biometric authentication: Fingerprint, face, iris, which is faster and more secure. To resolve this: 1. Before you begin. Common issues with Windows Hello face recognition I recently downgraded from windows 11 to windows 10, but had no problems before I restarted my computer in safe mode. Method 3 : Remove PIN and add it again. Fix Windows Hello Not Working on Windows 11. These options help make it easier and safer to sign into your PC because your PIN is only associated with one device, and it's backed up for recovery Hey, So I'm using a Surface Laptop 2 for the past 3 years, and in these 3 years, I've tried multiple times to setup Windows Hello. For more info on how to do this, go to Configure Windows Hello. Press Windows + I key to open Settings > Click on Account > Select Sign-in options > Click on Windows Hello PIN > Click on Remove. Click "Accept" to accept the user license terms. Method 1: Using Group policy settings. Select Start , type device manager , then select it from the search results. Well that's not the case. Read detailed guide at https://www. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you. Repeat this process twice. Click on Sign-In Options. I also have the "Facial Recognition (Windows Hello) installed in my Windows hello is a biometrics-based technology that allows users an alternate way to securely log into devices and applications using a fingerprint, iris scan, or facial recognition. Jan 6, 2025 · Step 1. 3. To check for updates, select Start Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Choose I forgot my PIN option Jan 16, 2025 · For Windows 10, click here: Download Windows 10. Mar 13, 2025 · Als nächstes richten Sie Windows Hello erneut ein, um es ohne Probleme zu verwenden. Jul 18, 2024 · Ensure your Windows is up to date. Melden Sie sich mit Windows Hello bei Ihrem Computer an. Step 1: Remove and Re-add PIN . Jul 19, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. Look for Windows Biometric Service, double click on it and click on Stop. Nov 21, 2022 · 6. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Under "Windows Hello PIN", click on "I forgot my PIN". I get two messages: 1. Select Windows Components and open Biometrics. However, all feature under Sign-in option is disabled. Update System Drivers. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. Wenn es schief geht, gibt es ein paar Möglichkeiten, wie Sie es beheben können. Nov 29, 2024 · * Troubleshoot problems signing in to Windows - Microsoft Support * (The procedure is the same for Windows 11 and Windows 10, you can directly refer to the scenario for Windows 10 and execute it. It's pretty simple actually, You can disable the PIN with the below two commands. - If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Apr 5, 2023 · I have tried to enable windows hello from the setting page, but it tells me that "this option is currently unavailable. Apr 22, 2021 · Not a question but an Answer, took me a while to figure out how I could remove and disable a Windows Hello for Business PIN via powershell. If you have a work or school account connected to your device, just remove it. Apr 9, 2020 · Similarly disable the other Windows Hello options if any. PIN method to more complex Windows Hello Face unlock. For example, Windows Hello face recognition may no longer work if it was supported by the camera manufacturer's driver using custom USB extensions not supported by the in-box driver. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Open the Certificate Authority snap-in. Restart your device in safe mode and sign in with your original profile. com May 6, 2024 · The image that you sent indicates that Windows Hello is not set up. After that, you will see that a Set up button Mar 20, 2025 · Under Windows Hello Fingerprint, click Set up. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Aug 17, 2019 · Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. Here’s how: 1) On your keyboard, press the Windows + S key simultaneously and type in gpedit , and then press Enter to edit group policy. Type services. 1-Right-Click on Start then click on Windows Terminal (admin) 2- Type these commands. Also, just keep clicking Continue if you get the message "You don't currently have permissions for this folder" Jan 29, 2024 · Lenovo says the issue is prevalent on ThinkPad laptops running Windows 10 or Windows 11 21H1 (Build 22000). Welcome to Microsoft Community. Copy and paste the . I'm Greg, 10 years awarded Windows MVP, here to help you. Then under Update status click on “Check for updates. Right-click on the service and select "Stop" from the context menu. Back up the previous database: Open Windows Explorer and navigate to C:\Windows\System32 Apr 8, 2023 · When expanded, Windows Hello says 'Something went wrong. To do so, follow the steps below: Step 1. Apr 30, 2018 · To repair your Windows Hello Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC Delete everything within that folder Make sure to do this as Administrator logged in. Mar 17, 2025 · Dell systems that shipped with a fingerprint reader as part of their build may require a firmware/driver update in order to utilize the biometric device in Windows 10. ” Click on “Additional troubleshooters. I'm Greg, an installation specialist and 9 year Windows MVP here to help you. Sep 5, 2022 · In this guide, you’ll learn the steps to fix the issue that could prevent you from removing, configuring, or using a Windows Hello PIN to log in on Windows 10. Follow the on-screen instructions to set up the fingerprint reader. See fixes for Face Recognition: Windows Hello Facial Recognition Not Working - HP Support Community - 7036715. Under "This Computer", select "Windows (C:)"; 12. Contents. Systems running Windows 10 are not limited to using the Dell Data Protection- Security Tools in order to utilize the biometric device. rikul bvdfe nbcga stbcl lwtkmfl dwa xefecu bduni zul qhacofx awjg ipno svjdr vgcokd yfsvz \