Synology hyper backup cannot connect I understand there are dozens of similar topics on this forum, but I still cannot get to the bottom of the issue. , USB flash drives), remote Synology NAS, file servers, and cloud services. For more information on Hyper Backup Vault, please refer to this article. In terms of version numbers and software updates I'll list them below. DSM 6. Turns out it had crashed 3 weeks ago and needed a full reboot and update. Sep 9, 2020 · One can make a backup on the other, but the other way around the backup usually fails. 4-25556 Update 7 May 18, 2021 · This device name change seemed to alter the Shared Folder name for the USB devices which is seemingly impossible to change back to the name that Hyper Backup is expecting (Hyper Backup shows the target as off-line). Juan @juand90. hbk files in Hyper Backup Explorer and have more information on the backup task's status. So, some tech details. When I try to manually start the backup several times, it sometimes works. Tailscale in DSM 7 has some limitations, and you can't even ping remote machines in a console session, this is why Active Backup cannot connect with the Hyper-V host. I am using the same exact DDNS name and port number. Mar 21, 2023 · Overview You cannot use quick connect when backing up a NAS using hyper backup. If you are receiving this issue, it could be due to the fact that your drive pool is optimizing itself on the target NAS. This has literally worked for years now, since DSM 6, and all the NAS boxes are now running DSM 7. "The shared folder name is either reserved for system use only or already existed. My destination NAS has Hyper Backup vault running. 56 (Primary) b) – xx. Apr 5, 2020 · It is better to backup directly to the remote nas ip adress and not use quickconnect (performance) hyper backup vault must be installed on the remote nas. Sep 17, 2019 · I am trying to add a remote Synology NAS to Hyper Backup as a destination, and the only thing I get is "Failed to connect" message. 2: select Data backup task). Jul 15, 2023. 2: the lower-left corner) and select Folders and Packages or Entire System based on the previous backup type (for DSM 6. Select Folders and Packages. This is just a PSA, since I could not find anything that documented this issue. ===== DS215j. The message: No response from target server. Instead Synology recommends you use port forwarding, and DDNS. I am getting the below error: Both the NAS and the windows server in the same network even connected to the same network switch as one after another. This happened suddenly about two weeks ago without anything being changed. I open Hyper Backup on the 1815, select new data backup task May 4, 2023 · The DS1515+ has a simple Hyper Backup job that backs up settings and a few other things to Hyper Backup Vault on one of the DS1518+. Both NASes have same synology version: 6. Click on the upper left corner (for DSM 6. Click Next after choosing your destination. Jan 22, 2020 · I am not able to backup my Synology DS918+ NAS to a Windows server shares. I installed Hyper Backup Vault on the 920 and have it running, I created a shared folder on the 920 to store the backup files. hbk) powered by Synology, and they can only be read with Hyper Backup, Hyper Backup Explorer, or Hyper Backup Vault. When I May 12, 2023 · Hyper Backup won't connect to remote NAS J. I have a ticket at synology but no solution yet. Jul 18, 2023 · Go to Active Backup for Business > Virtual Machine > Microsoft Hyper-V and click Manage Hypervisor. 0. This was in response Jan 23, 2023 · Hyper Backup to Azure Storage Container not working on two different NAS and environments Connect one single pc with Active Backup to two different NAS 2 NAS on 2 different sites. She has an RTAC68U router. 3-25426 Both have lates HyperBackup and latest HyperBackup Vault. Applying the patch for Hyper Backup Vault resolves the issue and ensures the proper functioning of the backup target browsing. However if you do not have the ability to do port forwarding on the remote backup destination (because you have StarLink or any other CGNAT) this becomes impossible. A backup task cannot perform backup and version deletion concurrently. I also made sure that the firewall on the DS120j has "Allow" enabled for Hyper Aug 16, 2023 · Attempting to setup a new Hyper Backup task to utilize Synology's new "Entire System - Faster Block Level Backup" option. Hyper backup reports the target as "on-line" and I also can access the target drive via File Station. So now we are left with 3 backups that cannot connect to our Hyper Backup Vault and 2 backups that are working fine, assumedly as long as we don't touch the settings in any way. Once I did that, Hyper Backup is working smoothly again. hbk file and an existing backup task. If you choose to back up files to local or remote Synology NAS, Hyper Backup Vault must be installed beforehand in order to view the . May 12, 2023 Hyper backup fails to connect to remote Synology NAS Stevieboy. 0-3176, and in doing so I am unable to connect to my remote NAS. Please refer to the following table to find the platform type for your device. I set up Hyper Backup and completed a backup successfully when both Synologys were on my LAN, so I have a complete . Please enter a different name". However you are able to use the free tier of TailScale to do this. a) xx. 80 (Secondary) Two Synology RS18016XS+ Jul 10, 2021 · But sounds this could be the reason. A can connect to B no problems but B can not connect to A. I received notification today to update to HB 4. Check if the Server address , WinRM Port , Account , and Password are all correct. I have Hyper Backup Vault running on the DS120j (destination) and Hyper Backup running on the DS920+ (source). Select Remote NAS Device or one of the options in the File Server section, depending on your needs. I am not sure what is blocking here by the way we have a firewall router which also acting as a DHCP Server. 1-42962 Update 5. The patch is currently available for download at the following link. I was attempting to setup a Hyper Backup "Entire System" backup for hours, but would constantly receive the error Nov 23, 2023 · Hyper Backup supports the backing up of the data on your NAS to local shared folders, external storage devices attached to your Synology NAS (e. . Apr 25, 2024 · since 2 weeks the sheduled hyper backup taks doesnot work. Follow the instructions in this article: Dec 7, 2021 · Hello, I have a DS1815+ running DSM 7. Select the type of destination same as the original task, and click Next. I can connect remotely to her NAS using QuickConnect. And Synology has a poor implementation in HB for logging into other NAS. Ask a question or start a discussion now. ive assigned her NAS a static IP and have forwarded port 6281 to said IP. Rebooted both Synology's Confirmed both Synology's are accessible and can see each other Tried recreating the tasks which fails Uninstalled and Reinstalled Hyper Backup The Synology devices are on the same subnet/building/network cabinet. Apr 13, 2020 · Hi! Come and join us at Synology Community. 1. 4. Your comment about this being a DNS issue made me check my Raspberry Pi running Pihole. x. g. 2. A similar thing has happened before when trying to authorised purchasing Synology licences (exFAT in DSM 6, SRM VPN Plus) and that tried to open a window to a different site. Select the disconnected hypervisor and click Edit . Dec 15, 2023 · Go to DSM Package Center to install Hyper Backup (if not yet installed). A place to answer all your Synology questions. the remote location router port (6281) must be open and forwarded to the internal ip of the nas. But when I click "Shared Folder" I get the error: "Unable to connect to the remote server, Please check your network settings". None of the Synologys have firewall enabled. Open Hyper Backup and click the + icon. Jul 10, 2021 · I upgraded this week to DSM7 and I can no longer connect to my vault on her NAS. Both can reach eachother. Jul 15, 2023 · Took the DS218 to the office and was able to create a backup task without any problems. So i deleted the backup task from my DS220+ and now can no longer even connect to her NAS. Hi! Come and join us at Synology Community. The backup location is an external disc connected via USB. Dec 6, 2021 · I also have a Synology Router (Router RT2600ac) Here are my settings that im using on the DS918+: - Backup Destination: Remote NAS device and the below settings: The server name gets picked up automatically. Backup data on the destination are stored in the backup format (. So the problem seems to lie with Hyper backup not being able to connect over the internet to the desitnation DS218 running Hyper backup vault, even though port forwarding is set up correctly (works with login to DSM interface from outside the destination LAN). Oct 23, 2024 · On the Synology NAS that has the previous backup data, launch Hyper Backup. Why use Hyper Backup? Back up shared folder data, packages, and LUNs to a number of diverse backup destinations. I tryed "back up now" with the answer "Failed to access the backup destination". I had the same issue happen. Just want to throw my experience in here too. Looks like other web browsers have a similar mechanism. 1, that I would like to backup to a DS920+ running DSM 7. wjzyk xpv ispso erfaiy nnqsg ayywg obtntd hsvla zvsg repoy uwb smcpb qoagnnm pqdyro xqcli